Right thats it - everything's being posted recorded..

motorguy

I've always just got a receipt of postage for non special delivery items, but it seems now that every batch of items i sell now, theres always 1 that doesnt make it.

This weekend its a grille for a ford fiesta which as you can imagine is quite big and would be quite tricky to lose down the back of the seat of a post van, etc.

Now this annoys me in several ways.

(a) i think theres a percentage of ebayers yanking the chain
(b) there must be a serious percentage of posties swiping parcels
(c) when i ask for a claim for in the post office they look at me like I'M the scammer!!

So, even though its a greater inconvenience to the post office, the buyer and myself, i dont think i've any choice but to post EVERYTHING via recorded delivery.

At least then when it goes AWOL, i'll know its the post offices fault (and i can point that out to the smug BINT in the post office who thinks i'm a thief)

Rant over!!

soolin

Recorded though still doesn't show where items went, you still only have proof that item 'was' sent.

frivolous_fay

There's so much I could say... but I'll summarise....

...You do know how crap recorded is, don't you?

motorguy

frivolous_fay wrote: »

There's so much I could say... but I'll summarise....

...You do know how crap recorded is, don't you?

Actually i have memories of things going AWOL when i sent them via recorded too.

Its the fact that theres always a doubt in the buyers mind that you didnt send it and are on to some sort of scam and as i said i practically had the last claim for thrown across the counter at me in the post office.

Just because i'm paranoid doesnt mean the post office arent out to get me.

snakesam13

pgilc1 wrote: »

I've always just got a receipt of postage for non special delivery items, but it seems now that every batch of items i sell now, theres always 1 that doesnt make it.

This weekend its a grille for a ford fiesta which as you can imagine is quite big and would be quite tricky to lose down the back of the seat of a post van, etc.

Now this annoys me in several ways.

(a) i think theres a percentage of ebayers yanking the chain
(b) there must be a serious percentage of posties swiping parcels
(c) when i ask for a claim for in the post office they look at me like I'M the scammer!!

So, even though its a greater inconvenience to the post office, the buyer and myself, i dont think i've any choice but to post EVERYTHING via recorded delivery.

At least then when it goes AWOL, i'll know its the post offices fault (and i can point that out to the smug BINT in the post office who thinks i'm a thief)

Rant over!!

That last line made me LOL!!!!! I know exactly how you feel, Hubby and I sell a fair bit through Ebay and the amount of times we've had paypal chargebacks because the item has allegedly not arrived is unbelievable. It's soooo annoying and i do believe there are some very dishonest people out there who have discovered that they can get something for nothing. I tend to start all my listings at 99p and let them find their own level some sell for 99p so are people really gonna pay extra for recorded??? I doubt it. some sell for a lot more and when this happens, i bite the bullet and pay for the recorded myself just incase. I hate Paypoo and their attitude towards sellers, as far as they are concerned we are always in the wrong, anyway i'm going to shut up now or i'll go on forever:silenced:

Sam x

theonlywayisup

pgilc1 wrote: »

(a) i think theres a percentage of ebayers yanking the chain
(b) there must be a serious percentage of posties swiping parcels
(c) when i ask for a claim for in the post office they look at me like I'M the scammer!!

But (and I have no doubt the others apply at some time) there could be 'the weather' as an explantion?

To be fair to the Post Office, they don't deliver, that is Royal Mail!

bo_drinker

I recently had a claim in the favour of the buyer £135 worth, my fault didn't send recorded/ signed for just std post. Apparently gone awol so it's my loss. Will claim tomorrow may get the minimum payout. Lesson learned everything goes signed for now. I believe the P O are behind big time but there's no telling paypal that.

kiwi_fruit

bo_drinker wrote: »

I recently had a claim in the favour of the buyer £135 worth, my fault didn't send recorded/ signed for just std post. .

Don't forget recorded only covers up to 39 quid, anything over that should only be sent via special delivery.

I have to say one time I had to claim-item was sent recorded delivery, buyer said nothing arrived, online tracking was showing "sorry-there's a problem, contact customer support", sent out the claim paperwork, did I get a compensation?(you'd think quite a straightforward case, wouldn't you) -dream on, I "didn't provide sufficient value proof"!(ebay and paypal prints apparently not good enough!) I still even remember PO assistant asking how much was the item worth when posting it, i said £26!

niknaknoo1982

I'm a private seller, and don't really sell very often but when i do, it tends to be in batches, i'd say that 1 in 10 items used to 'go missing' before i started sending everything recorded. Not 1 recorded item has gotten lost yet, but the 1 parcel my husband sent standard mail a few months back also went missing? It's enough to make me pay the extra and send things tracked! :eek:

soolin

bo_drinker wrote: »

I recently had a claim in the favour of the buyer £135 worth, my fault didn't send recorded/ signed for just std post. Apparently gone awol so it's my loss. Will claim tomorrow may get the minimum payout. Lesson learned everything goes signed for now. I believe the P O are behind big time but there's no telling paypal that.

Honestly, £135 item with no tracking and no insurance, why?

You might not even get the £39 as they will claim you used the wrong service.

steviebabes

Recorded delivery has got better recently. It now shows that the parcel has been received at the post office so this is useful info to add to your buyers order details page. I tend to use it, at my own expense. for items worth £20 - £39 or if the buyer seem 'iffy'. My items not received claims are very low, about 1 in 500 sold items, I usually refund or replace without question.