Glass in tesco food product - what to do?

mjb197298

I was eating a tesco food product tonight and bit down on what looks like tiny shards of glass. I want to complain to tesco but dont know where to start. I have also read alot about them ignoring complaints so im wondering whether to take photos etc?

Any help appreciated.

Jo

Sagz_2

Don't swallow it

lifesuckssometimes

Norbertsmum wrote: »

Don't swallow it

No really :rolleyes: I would recycle it :rolleyes::o

gordikin

Can you give us some links to them ignoring complaints...just so I can check?

mikey72

mjb197298 wrote: »

I was eating a tesco food product tonight and bit down on what looks like tiny shards of glass. I want to complain to tesco but dont know where to start. I have also read alot about them ignoring complaints so im wondering whether to take photos etc?

Any help appreciated.

Jo

what food was it, not cheese?

jdturk

phone their customer service and explain the problem, accept the apology and move on

Storck

Take it back to the store you bought it from, get the refund and leave it in their hands.

Gerrard_8_lfc

I think what the OP is hinting at rather than just a simple refund and an apology they are wanting comp.

Storck

If the OP wasn't hurt by the glass then I'm not sure what compo they would be after or have any chance of getting. Go see a solicitor.

mjb197298

Gerrard_8_lfc wrote: »

I think what the OP is hinting at rather than just a simple refund and an apology they are wanting comp.

Actually, i wasnt hinting at compensation, i just didnt want anyone else being hurt by glass in a product.

carolinosourus

mjb197298 wrote: »

Actually, i wasnt hinting at compensation, i just didnt want anyone else being hurt by glass in a product.

Then why won't you tell us what the product is? Then you're part-way on your quest!