EXPIRED: 1,000 Clubcard points (£40 deals) on *any* Tesco mobile

Derek_Duval

davidian84 wrote: »

http://www.tesco.com/mobilenetwork/content.aspx?page=41#section1

So you have to activate 25th January 2010 to 28th February 2010, Free credit can be used for calls/texts to UK mobiles, 01, 02 and 03 numbers only, picture messaging and mobile internet browsing, while in the UK. Credit can't be transferred.

Doesn't look like there is a time limit on credit

Glad I didn't activate my sims now, just had texts saying I'll get £10 credit. Now it says credit can't be transferred, but could you use ping me a pound? If so can anyone explain how I could get the credit of 5 sims onto one card?

Thanks

mintymoneysaver

davidian84 wrote: »

http://www.tesco.com/mobilenetwork/content.aspx?page=41#section1

So you have to activate 25th January 2010 to 28th February 2010, Free credit can be used for calls/texts to UK mobiles, 01, 02 and 03 numbers only, picture messaging and mobile internet browsing, while in the UK. Credit can't be transferred.

Doesn't look like there is a time limit on credit

Can you activate a phone that was bought before the promotional period? I bought one last week so don't know if this will count.

PeteMc

mintymoneysaver wrote: »

Can you activate a phone that was bought before the promotional period? I bought one last week so don't know if this will count.

Yes, I bought mine over a week ago and activated today. Received the text about the £10 credit within an hour or so.

simon_says_3

if at the time of purchase it said £10 included, and did not get the promised £10, your eligible for a refund of the £10. simply forward the email confirmation to [EMAIL="tesco.direct@tesco.co.uk"]tescodirect@tesco.co.uk[/EMAIL] stating your full name and order number and say that you have not received the £10 credit which is clearly stated in the email below, and while purchasing the phone at checkout.

I received a reply which took around 24-48 hours stating that i will be refunded the £10 credit.

You will only receive the refund if at time of purchase the £10 credit offer was present.


"We wanted to let you know that we have now processed a refund for your order as detailed below:

Your order number XXXXXXXX

Refund Details:








Your total refund is:

£10.00
Please note that it will usually take 3-5 business days for any payment card refunds to appear in your account. Cheque refunds will usually take 14 days to arrive.
We are sorry for any problems you may have had, but hope that you choose to shop again with Tesco Direct soon.
Kind regards,

The Tesco Direct Team"

jaymac_2

I've just activated the phone I bought last week and been told I'll get the £10 free credit...what a bargain!

TraceyJ_2

jaymac wrote: »

I've just activated the phone I bought last week and been told I'll get the £10 free credit...what a bargain!

How long did it take for the credit to be added please? I activated one last night - just wondering if it actually takes the full 48 hours they advise or not.

Guess I'll have to be patient if no-one knows the answer!!

Thank you.

Venezia

TraceyJ wrote: »

How long did it take for the credit to be added please? I activated one last night - just wondering if it actually takes the full 48 hours they advise or not.

Guess I'll have to be patient if no-one knows the answer!!

Thank you.

Activated mine 4.00 pm, credited next day at 12.30 pm.
I did check with them that the credit would last indefinitely, as it is for use as a spare emergency phone, and was assured that it will, as it is "bonus" airtime rather than "free" airtime.

Derek_Duval

TraceyJ wrote: »

How long did it take for the credit to be added please? I activated one last night - just wondering if it actually takes the full 48 hours they advise or not.

Guess I'll have to be patient if no-one knows the answer!!

Thank you.

Over 48 hrs since I got the text, still no credit

TraceyJ_2

Derek_Duval wrote: »

Over 48 hrs since I got the text, still no credit

Have you dialled 2# to check your balance? Apologies if this is a silly question.

I activated my phone last night and the credit was there when I arrived home from work tonight. I received 3 texts from Tesco when I switched on the phone - the final one advised that the credit had been applied.

Derek_Duval

TraceyJ wrote: »

Have you dialled 2# to check your balance? Apologies if this is a silly question.

I activated my phone last night and the credit was there when I arrived home from work tonight. I received 3 texts from Tesco when I switched on the phone - the final one advised that the credit had been applied.

Yep, tried that, no good. I'm wondering if it's because I activated more than one sim, & in a non tesco phone.