Do not sign up for Vodafone sim only deal!

Gettingeven

gjchester wrote: »

Sorry it looks like you don't understanding. Just because the phone says vodafone on it that does not mena it will only work on vodafone. It will work with most mobile networks, I wasn't being patronising I was offering an analogy, it's just a printed logo on it, it has very little bearing on the electronics inside.

You've had the sim TWO days, they are trying to help and they are even offering a month Free. I know it should work out of the box but Vodafone have a problem, they are trying to fix it, wheres the issue?

For Donald Duck's sake, I know the Vodafone logo is just a logo! But the phone (a Nokia 6300) still wont accept another network's sim card (I know it wont, because I've tried - I wanted my wife to have the phone when she needed a new one, we switched her Orange sim card into the Nokia phone in question, and the response was, network not allowed, or words to that effect.

Look, I have alot better things to do than discuss the merits, or otherwise, of Vodafone. You're obviously a big fan of the company. Oxo, too, by the look of it.

I have been to the Vodafone shop and got a new sim card registered against my number. That was exactly 32 minutes ago. This card is also not working, but the assistant did say I had to give it time to work.

So here I am....giving it time to work. Tum-tee-tum......if this one's faulty, I'm going to go crush an Oxo cube with my bare hands, I tell you.

redux

Years ago when connecting to a different network, to start with I was allocated two different numbers which never connected, and had apparently been recycled. After waiting a couple of hours each time, switching on and off a couple of times, I called back and eventually the third number was fine and has been ever since.

Gettingeven

Yep, you guessed it....phoned Vodafone about the substitute sim card not working....they have now identified that the previous 2 sim cards were fine. But they had allocated me with a number that they shouldn't be using! So they're now trying to allocate me with a new mobile number.

Good this, isn't it?

Did you know (and i bet the Oxo man does), they reallocate old numbers after they have been unused for 6 months....blimey, wonder who will be calling me on this new mobile

Gettingeven

Eureka! Connected at last.

Case closed.

redux

Gettingeven wrote: »

Did you know (and i bet the Oxo man does), they reallocate old numbers after they have been unused for 6 months....blimey, wonder who will be calling me on this new mobile

Although that's given as a nominal minimum, it's probably more like 18 months to 3 years. If you get a number starting in 075 it's unlikely to have been previously used; if 074, those are certainly very new.

gjchester

Gettingeven wrote: »

For Donald Duck's sake, I know the Vodafone logo is just a logo! But the phone (a Nokia 6300) still wont accept another network's sim card (I know it wont, because I've tried - I wanted my wife to have the phone when she needed a new one, we switched her Orange sim card into the Nokia phone in question, and the response was, network not allowed, or words to that effect.

The 6300 will work on all UK network apart form Three.

As I said before it's probably locked.
If it's an ex contract phone, and I guess the contract has expired, call or email Vodafone with the phone number it had when it was on the contract, the IMEI number (type *#06# and the phone will display it, or its usually under the battery and they will send you the unlock code.
If it's Ex PAYG then you need to have topped up by a certian amount but I don't know how much it was, but again a call or email and they will tell you or give you the code.
When you get the code put another networks SIM in it will ask for the subsidy code, and you enter that and it will then work with anyones SIM but three.

And numbers being re-used is nothing new, they are held for 6 months then allocated as needed, it doesn't mean it was last used 6 months ago, just a minimum of 6 months ago.

However you did say you cancelled in the first post? or was this a bluff?

Gettingeven

nope, I told them to cancel it, and they then put me put me through to the technical department, who then put me through to customer services, who then put me through to on line services, who told me that they couldn't cancel the number as it wasn't active.... could go on, but I wont.

Most of the posts written above where written while I was actually on the blommin' phone listening to the company mood music! See, I can even multi-task.

And yes, I know about unlocking the Nokia phone to change networks! I just thought it would be so much easier if I just bought another Vodafone sim card....silly me.

Gettingeven

gjchester wrote: »

The 6300 will work on all UK network apart form Three.

As I said before it's probably locked.
If it's an ex contract phone, and I guess the contract has expired, call or email Vodafone with the phone number it had when it was on the contract, the IMEI number (type *#06# and the phone will display it, or its usually under the battery and they will send you the unlock code.
If it's Ex PAYG then you need to have topped up by a certian amount but I don't know how much it was, but again a call or email and they will tell you or give you the code.
When you get the code put another networks SIM in it will ask for the subsidy code, and you enter that and it will then work with anyones SIM but three.

And numbers being re-used is nothing new, they are held for 6 months then allocated as needed, it doesn't mean it was last used 6 months ago, just a minimum of 6 months ago.

However you did say you cancelled in the first post? or was this a bluff?

For your interest in my problem.

However, I must point out that in my opinion, it's people like you who are partially to blame for poor service. Of course there are solutions to most problems. In Hindsight, most solutions are obvious. But if nobody ever complained, then poor service would be the norm, rather than the exception, don't you agree?

I wanted a Vodafone sim card for an ex-contract Vodafone / Nokia phone. You would think that it would be simple. As you can see from the above, it wasn't. Now, if you are seriously trying to tell me that countless phone calls, travelling to a Vodafone shop (in this weather), and being issued with 2 sim cards when in actual fact I had been issued with a number that I shouldn't have been issued with, is acceptable, than I'm very, very pleased that you are not running a customer services department.

Ta-ra. I'm off to lie down in a darkened room.

gjchester

Gettingeven wrote: »

For your interest in my problem.

However, I must point out that in my opinion, it's people like you who are partially to blame for poor service. Of course there are solutions to most problems. In Hindsight, most solutions are obvious. But if nobody ever complained, then poor service would be the norm, rather than the exception, don't you agree?

I wanted a Vodafone sim card for an ex-contract Vodafone / Nokia phone. You would think that it would be simple. As you can see from the above, it wasn't. Now, if you are seriously trying to tell me that countless phone calls, travelling to a Vodafone shop (in this weather), and being issued with 2 sim cards when in actual fact I had been issued with a number that I shouldn't have been issued with, is acceptable, than I'm very, very pleased that you are not running a customer services department.

Ta-ra. I'm off to lie down in a darkened room.

No I was saying they were fixing the problem and you were too impatient. Yes it should have worked off the bat but it didn't, and rather than give them time to sort the problem you decided to post to the world it didn't work.

If I was running a customer service department whoever dealt with you would be thanked. It is a simple process, but you complicated it by your impatience.

jb66

God help the network you choose next!