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Annoying "public information" phone calls - Money Saving Advice Centre



  • Why bother with all that?????????????
    Hi, we’ve had to remove your signature. If you’re not sure why then you're as thick and stupid as the moderators on here - MSE ForumTeam
  • ok , im getting these calls every day as well .. ive phoned ofcom and they advised that its really a
    information commisioners office complaint.(01625 545745)

    i called them,they said if i fill in the form (sorry unable tolink as im new user) they will contact the company and have my number removed for breaching my human rights!

    suggest everyone do it to make a point stop these cowboys!
  • Premier_2Premier_2 Forumite
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    Oopsadaisy wrote: »
    Ditto the OP, only calling themselves "the credit crunch advice centre".

    Blatantly misleading...who is the best org to complain to??

    Just had a call from these guys.

    They used the CLI 0004420318911 ... whatever type of number that is supposed to be.

    When I spoke to the guy he became abusive and put the phone down on me. Hmmm... I think we could do without that kind of "public information service" thank you.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • peter_the_piperpeter_the_piper Forumite
    30.3K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    Someone I know had a call like this,
    He answered in a smarmy voice " Are you my fwend? Can I have your name? Can I have your phone number?" Never got any further as the phone went dead. No calls again either.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Dizzy_DitzyDizzy_Ditzy Forumite, Ambassador
    17.5K Posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    i was getting absolutely plagued by these phone calls for months- 4 or 5 a day, i started by playing fair and pressing 2 and asking them to take my number off their lists. Some said yes and did, some said yes and didnt and some just hung up!

    A whooppee cushion at the right time when they pick up the phone has been more than adequate! I havent had one of these calls for about a month now!

    I've gone and said it now havent i? You just know i'm gonna get one!!
    I’m a Forum Ambassador and I support the Forum Team on the Health & Beauty, Greenfingered Moneysaving and How Much Have You Saved boards. If you need any help on these boards, please do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]

    All views are my own and not the official line of MoneySavingExpert
  • edited 24 February 2010 at 7:43PM
    MarkWatsonMarkWatson Forumite
    113 Posts
    Part of the Furniture 10 Posts Combo Breaker
    edited 24 February 2010 at 7:43PM
    I have recently had a phone call from these people (Compensation Professionals Network Ltd) using this phone number: 02031 891150, despite being registered withy the TPS. As a result I made a complaint to the ICO and have just received an email from them saying that they are working with the OFT on enforcement against this company. they have now asked me if I will allow my complaint to be used in this enforcement and say that:

    "The Information Commissioner’s Office (ICO) is working closely with the Office of Fair Trading (OFT) on this matter. The OFT has a duty, amongst other things, to monitor the fitness of businesses who hold consumer credit licences. We have been asked by the OFT to provide details of complaints we have received about automated marketing calls made by Compensation Professionals Network Ltd"

    If anyone has received an unwanted call from these people, may I recommend that they make a complaint using the form on the Information Commissioners page (if anyone could post a link I'd be very grateful, I am a new user and not allowed to!)

    It is clear that there have been other complaints against Compensation Professionals Network Ltd and that further complaints are being taken seriously.

    Complaining will make a difference in this case - so please do it!
  • MarkWatson wrote: »

    Complaining will make a difference in this case -

    Errr,.....yeah right.

    The OFT will 'take strong action'....by which they mean they will wait 4 years, then revoke their consumer credit licence [oooh, that must really smart]....which is about 2 years after the scum has gones 7its up and they will already be operating under a new identity.

    So my all means complain away, but please don't delude yourself that the OFT will spring into rapid action or acheive anything meaningful.
    Hi, we’ve had to remove your signature. If you’re not sure why then you're as thick and stupid as the moderators on here - MSE ForumTeam
  • they are now trying to flog insurances and mortgages which is illegal to cold call. I spoke to the fsa and they said they are working with financial limited and i spoke to a Ross Napthine there who said they cant cold call. This company is dodgy and a pain in the backside why cant they be shut down. They will sell anything to swindle peeps out of money. the directors are Nicholas Mead and David Buckley also there is a Jason Gamble.
  • vikingaerovikingaero Forumite
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    Tobyjft wrote: »
    This number called me yesterday after I twice requested them to stop last year, I am registered with TPS and have previously complained about the number to IOC and TPS.
    Yesterday they said they were from MSAC - Money Saving Advice Centre. I complained to IOC and TPS again.
    Today they have called again claiming to be called "Claims Justice". I spoke to an unhelpful manager called David who explained that they are a group of companies operated by CPN but stated that he was not allowed to say who CPN was.

    I have further investigated - CPN is Compensation Professionals Network Ltd and MSAC and CJ are trading names. I recomend complaining about the unsolicited calls to TPS and IOC as well as to the Ministry of Justice who CPN state are their regulators. If we complain about the main company perhaps that will have a bigger impact.

    :rotfl:Any company that chooses to operate in such a clandestine manner deserves your full disrepect. The key here is not to get wound up by them, but to have fun if you can:

    (1) Make up a long winded claim and then at the end put the phone down on them

    (2) As others have said, leave the phone off the hook and do something constructive

    (3) Ask the caller what they are wearing. This works for both sexes.
    The man without a signature.
  • edited 3 March 2010 at 10:00PM
    MothballsWalletMothballsWallet Forumite
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    edited 3 March 2010 at 10:00PM
    Premier wrote: »
    They used the CLI 0004420318911 ... whatever type of number that is supposed to be.
    That looks like it was set up by a "genius" who knows how the IDD (International Direct Dial) number format standard works, and is trying to disguise their number by trying to make it look like "00 44 203 18911" with an extra 0 at the start, which will confuse the exchange if you tried it...
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