abbey making me wait 3 weeks for money an atm didnt dispense!!!!!!

Storck

gordikin wrote: »

No, I was just wondering who you both thought were a better option. My main account is with the Nationwide and I have a joint account with the Abbey, neither of whom I've had problems with and neither of which had to be bailed out by taxpayers which I think says something for them.

Abbey might not have been bailed out but they certainly have taken advantage of it by "buying" the good bits of Bradford & Bingley on the cheap.

before_hollywood

gordikin wrote: »

bh & jc you've both mentioned opening new accounts...who with as a matter of interest...if I'm not being nosy?

not decided yet, probably co-op

before_hollywood

barvid wrote: »

Bit melodramatic don't you think? Personally, I'm pretty happy with them and don't much feel like joining a boycott just because you're £20 down for a few days. But I'll be sure to tell everyone I know!

its the straw that broke the camels back, my local branch is a p take.

gordikin

before_hollywood wrote: »

not decided yet, probably co-op

Even after these reviews?:-

http://www.banking-guide.org.uk/bank-cooperative.html

pitkin2020

i have to say you will be very lucky if you do get your money back, this has happened to 2 people i know (abbey and lloyds) and both refused to do anything about it, they basically said they had to provethe machine didnt dispense the amount entered, 1 was a loss of £20 the other asked for £50 and the machine dispensed nothing!!! How the hell can you prove that

before_hollywood

pitkin2020 wrote: »

i have to say you will be very lucky if you do get your money back, this has happened to 2 people i know (abbey and lloyds) and both refused to do anything about it, they basically said they had to provethe machine didnt dispense the amount entered, 1 was a loss of £20 the other asked for £50 and the machine dispensed nothing!!! How the hell can you prove that

if card services (that are dealing with it now) dont deal with it then i'll keep writing to higher and higher complaints departments until i am refunded

if they stopped outsourcing their call centre jobs to india then maybe my case would be that much further along

before_hollywood

gordikin wrote: »

Even after these reviews?:-

http://www.banking-guide.org.uk/bank-cooperative.html

all the banks on that site got slated, and many were given 5 star ratings by unhappy customers?

gordikin

before_hollywood wrote: »

all the banks on that site got slated, and many were given 5 star ratings by unhappy customers?

Playing Devil's Advocate (again!), what about MSE member allyssa whose Coop account has an unauthorised debit of £100 and the Coop refuse to do anything as they paid it in good faith?
Sorry I keep getting the link to allyssa's problem with the Coop messed up...please do a search.

before_hollywood

gordikin wrote: »

Playing Devil's Advocate (again!), what about MSE member allyssa whose Coop account has an unauthorised debit of £100 and the Coop refuse to do anything as they paid it in good faith?
Sorry I keep getting the link to allyssa's problem with the Coop messed up...please do a search.

i've looked it up and that is an awful situation.

all banks have dissatisfied customers- if this was one issue i have had with abbey then fair enough but it isnt, it took me months to change my address with them (luckily my family still live at the old address) and i got a load of abuse off a branch manager when i politely requested a change of address form.

gordikin

I'm just glad I've had no issues with the Nationwide in the 25+ years I've been with them. Withdrawing money in the local currency wherever if I've been on holiday with no charges and a better exchange rate has saved me so much. I'm looking for a similar account to spread my money around for security...hence my interest in what people think are good banks.