Argos nintendo dsi in black £79.99!

Fro-ald

joey75 wrote: »

dont know how to put as a new post but if you put the wii jog game in basket and the wii docking staion the docking station price comes up £0.00

I think this may work with a few Wii games. Argos states in one of it's offers 'half price docking station with any wii game' (look at Up-Wii game here). The cheapest game I could find is Pro-evolution soccer 2009 at £9.59. If this is added to the basket together with the docking station then the docking station shows as £0 - total price £9.59. (or game plus 2 docking stations for £12.91)

dinglebert

Cheshire_Carper wrote: »

You completely miss the point. This is an issue of misrepresentation and has great implications for retail. It is setting the precedent that retailer can offer something for sale which you buy, then they decide to change their minds and renege on the sale.

Look at the inverse. You wish to buy a car. You go to the garage and you put down a deposit. You wait a week to collect it. In the meantime, the garage decides the car is now worth more. In law, their charge of heart is irrelevant. The contract was formed when the offer was accepted. As it stands in law now, you can *force* the sale upon the garage. Their position of change means nothing.

Now, in your 'accepting scenario', you have you heart on the car and when you go to collect you cannot. They have changed their minds. Now, imagine that scenario for EVERY piece of property on the planet. No one would know where they stood. You try to buy tooth paste from a chemist, as they put it in the bag for you, they snatch it back.

You are half out of the shop at with a trolley of food and you are pounced on by the shop owner.

Accepting this sort of practice as 'ok' is destabilising in the longterm.

However this is a completely different senario as you are buying online. Where there is a genuinue error by the selling company on price they are allowed to stop the sale and refund the money. This has been tested in court and the companies won. I know that flies in the face of previous sale of goods contracts which were all based on the contract being formed when the money had been accepted. However the courts viewed the fact the the acceptance is electronic and not monitored by humans that they allowed companies to return the money once a "mistake" was noticed.

aliasojo

dinglebert wrote: »

However this is a completely different senario as you are buying online. Where there is a genuinue error by the selling company on price they are allowed to stop the sale and refund the money. This has been tested in court and the companies won. I know that flies in the face of previous sale of goods contracts which were all based on the contract being formed when the money had been accepted. However the courts viewed the fact the the acceptance is electronic and not monitored by humans that they allowed companies to return the money once a "mistake" was noticed.

That wasn't the case with telephone orders though was it? A human was there to agree the sale and take payment. Even when in certain cases the human was asked about the price and agreed it was correct.

shymanuk

mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm true true!

FloFlo

If you had your change to depatch on their online tracking then you need to check your bank as they have taken payment.

I had already made a complaint through ASA about this being a misleading sales promotion but was not taking it any further.

Now I am in the position of being £86 short to buy a full priced DSI elsewhere for my daughter's birthday - will apparently take between 7-10 days for a refund.

Can anyone provide the link and details if they complained to watchdog.

I am going to complain through their website.

From googling I believe Sara Weller is the CEO but cant find any contact details.

FloFlo

aliasojo wrote: »

That wasn't the case with telephone orders though was it? A human was there to agree the sale and take payment. Even when in certain cases the human was asked about the price and agreed it was correct.

You beat me to it, I even phoned back and spoke to a second person who changed my delivery date.

blue_monkey_2

aliasojo wrote: »

That wasn't the case with telephone orders though was it? A human was there to agree the sale and take payment. Even when in certain cases the human was asked about the price and agreed it was correct.

That human probably saw the screen that you did, once the managers intervened there was nothing more they could do. They are call centre workers and more than likely fill out the same screens as you do online.

At the end of the day it was clearly a mistake, I do not know why everyone is getting so angry and over the top about it. Some of you got lucky, get annoyed about the people who were probably buying them by the armful to flog on eBay, or those that bought them when they actually did not even want or need them - they are the greedy ones who more than likely alerted Argos to the problem. If they had not done this then the rest of you all might have got lucky.

At the end of the day it was probably someone who had been out on the Xmas lash the night before or wanted to get home for Xmas and stuck the wrong thing on promotion. Human error. Tell me that you've never gone into work and made an error before??

Mumof3kids_2

I went to argos yesterday (quite a drive away) after reserving one 2 days ago and after a very heated argument with the manager he said he was not backing down at all and he would give me £20 off for my inconvenience, i asked him what he would throw in with it as you can get better than that with one of their deals, he said nothing and that they have been told by head office not to sell any of the dsi's without management first checking the order. I also had a complete printout of the item with the £79.99 clearly on there and i was there for ages arguing but he really wouldnt back down. They had also cancelled my reservation (without my knowledge) so that also wound me up as it was for my daughter and she was in tears when she was told that we couldnt afford to pay full price as she was so excited but obviously the manager had no compassion.

Well done to those who did get one and i might try the price match thing tomorrow as still have the printout. I might be able to scan it in and send copys to anyone who wants one (although the manager did write £129.99 on it but you can still see that the price is £79.99!

Cheshire_Carper

dinglebert wrote: »

However this is a completely different senario as you are buying online. Where there is a genuinue error by the selling company on price they are allowed to stop the sale and refund the money. This has been tested in court and the companies won. I know that flies in the face of previous sale of goods contracts which were all based on the contract being formed when the money had been accepted. However the courts viewed the fact the the acceptance is electronic and not monitored by humans that they allowed companies to return the money once a "mistake" was noticed.

It is not an online electronic sale. It is a phone order. An enforceable contract whatever the communications channel between people. Much judicial precedent to support it.

Cheshire_Carper

blue_monkey wrote: »

That human probably saw the screen that you did, once the managers intervened there was nothing more they could do. They are call centre workers and more than likely fill out the same screens as you do online.

At the end of the day it was clearly a mistake, I do not know why everyone is getting so angry and over the top about it. Some of you got lucky, get annoyed about the people who were probably buying them by the armful to flog on eBay, or those that bought them when they actually did not even want or need them - they are the greedy ones who more than likely alerted Argos to the problem. If they had not done this then the rest of you all might have got lucky.

At the end of the day it was probably someone who had been out on the Xmas lash the night before or wanted to get home for Xmas and stuck the wrong thing on promotion. Human error. Tell me that you've never gone into work and made an error before??

That is all irrelevant. See my comment about stability of commerce on p21.