PC World Issue

custardy

its cases like this that weaken it for people with genuine complaints
on the phone quoting the SOGA when you have no idea what you are entitled to or expect
shown up by the knowledge of PC world,now that has to hurt

Optimist

Anihilator wrote: »

I'll be buying an xmas pudding from Tesco on boxing day and demanding my money back and compensation when its no good next xmas. :rotfl:

Can anyone tell me how much I'm entitled too.

The one you will never see

"I bought a TV from Comet last month and now I see it has gone up in price shall I pay the extra ?" :rolleyes:

woody01

Another SOGA quoting OP, that has no idea what SOGA actually is.

It must be hilarious for all these shop workers listening to people SOGAing around

Em27_2

I never said they were ever in the wrong though,i came on here to make sure what i was being told was right

I have since spoken to Consumer Direct about this and they have outlined everything for me so if the repair fails i know what to do next

custardy

Em27 wrote: »

I never said they were ever in the wrong though,i came on here to make sure what i was being told was right

I have since spoken to Consumer Direct about this and they have outlined everything for me so if the repair fails i know what to do next

perhaps next time get that information before getting uppity with people on the phone?

Em27_2

I wasnt uppity on the phone with them,i asked the person on the phone to read the SOGA to me and he said he wasnt legally trained to do so and thats how i left it

I have read the SOGA and i do understand it,i just wanted to make sure everything was 100% hence me signing up here and also phoning Consumer Direct (rang them before logging up here,they only rang me back today)

custardy

you think asking someone in a shop to read out the SOGA isnt uppity?
you were offered a repair with quibble but thought you should get a brand new machine

gordikin

Come on guys, give Em a break....it's Christmas soon!

gordikin

custardy wrote: »

you think asking someone in a shop to read out the SOGA isnt uppity?
you were offered a repair with quibble but thought you should get a brand new machine

Everyone makes mistakes!

Em27_2

custardy wrote: »

you think asking someone in a shop to read out the SOGA isnt uppity?
you were offered a repair with quibble but thought you should get a brand new machine

I never asked anyone in the shop to read out the SOGA?

I never proceeded to think i was entitled to a brand new machine,i came away to make sure i was told the right information,i came away unhappy but never have i said i was right in any way,i just made sure that everything was covered