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MYSTERY SHOPPING THREAD XII - ** New people please read posts 1 & 2 **

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Comments

  • jc2703
    jc2703 Posts: 1,780 Forumite
    I'm not happy either. Someone on here the other day (sorry, can't remember who) said they'd had an email from Gap saying they were now paying on the 27th. I didn't receive it though. And I've had no reply from my email asking them about payment either.

    So, I'm not going to do the jobs I've got booked for this week. Not much, just a pizza and a coffee. But I'm now getting worried they've got financial problems so aren't going to do any work until I'm paid for last time. I'm not going to cancel them, I'm just not going to do them. And when they ring to ask why, I'll tell them. I suggest everyone does the same.

    TG xxx
    I've rescheduled mine for the same reason. The earliest one's are Saturday when hopefully we will of been paid.

    J x
    Climbing back on the OS wagon after a short vacation to Recklessness
    Quit Smoking 08/06/09
  • Becles
    Becles Posts: 13,184 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No Gap money here either :(
    Here I go again on my own....
  • Becles wrote: »
    No Gap money here either :(
    It`s very worrying cos no-one seems to have had an email about any delay. No replies to any queries about pay either!
    I would have thought that a bog standard mail would have been sent to all shoppers.....this is not looking good!
    I agree with TG, best to delay doing any more jobs until payment is received.
  • It`s very worrying cos no-one seems to have had an email about any delay. No replies to any queries about pay either!
    I would have thought that a bog standard mail would have been sent to all shoppers.....this is not looking good!
    I agree with TG, best to delay doing any more jobs until payment is received.
    I wouldn't worry about it too much. I think they'll be in the bank tomorrow. I can't see them getting into financial difficulty. I mean, just look who their clients are.

    The Golden Arches recently announced a profit in sales over the last few months. These are the people that pay GAP. I think everyone might be a bit paranoid due to the recession, and it's completely understandable as so many of us have had regular jobs where the money has run out, the company has gone into liquidation and we've missed out on getting paid.

    I wouldn't cancel anything yet until tomorrow. If they said the 27th, I'd give them an extra day. Fingers crossed.
  • Lil_Me_2
    Lil_Me_2 Posts: 2,664 Forumite
    I'm not happy either. Someone on here the other day (sorry, can't remember who) said they'd had an email from Gap saying they were now paying on the 27th. I didn't receive it though. And I've had no reply from my email asking them about payment either.

    So, I'm not going to do the jobs I've got booked for this week. Not much, just a pizza and a coffee. But I'm now getting worried they've got financial problems so aren't going to do any work until I'm paid for last time. I'm not going to cancel them, I'm just not going to do them. And when they ring to ask why, I'll tell them. I suggest everyone does the same.

    TG xxx

    I'm getting a little worried too. I'm still waiting to be paid for the meeting that I had with them in Nov. Thought it was an oversight for Dec pay, but obviously I've still not got it! That's worth 8x the usual burger pay so not a small sum!!

    I do think it's quite reasonable for us to refuse to complete the jobs. I don't know any other company that makes you wait up to 58 days to be paid for a job that most likely involved having to purchase something. For them to then expect you to fork out even more money into their black hole takes the p*ss.
  • nbruen
    nbruen Posts: 256 Forumite
    I had an email about photos yesterday, I'm guessing a few people have jacked them in! I would have gone for it if it wasn't for you lot, but thanks to your comments about the job I have decided to give it a wide berth...

    Thanks folks, you've saved me x
    If you can’t beat your computer at chess, try kickboxing.:rotfl:
  • Mags30 wrote: »
    OK I managed to pass the orientation test so I'm now qualified for fast food jobs. I used to do mystery shopping a few years ago when I was doing my degree.

    iphone or blackberry? The guy in the shop said I could get e-mails on iphone but ye seem to perfer blackberry:)
    Apparently on the blackberry you can get an alert when you receive an email whereas with the iphone you have to keep checking your emails. Blackberry makes more sense for MSers to me.
  • borders
    borders Posts: 683 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Dont know if it's any reason for the delay or not but Gap are Australian and yesterday was Australia Day. Bank holiday there?
  • I had a phone call from GYP about doing some Burger Jobs near me, actually wanted me to do 3 on the same day !, anyway I asked about the Payments are was told there were 'Issues' with payments and it would take 'A few days', but he seemed more interested if I would take the jobs or not.

    Make of that what you will !, I am still due £44 from last month that they never paid and around £150 for this month.

    The bit I don't like is with anyone else you could phone and ask, but not with GYP.
  • nbruen
    nbruen Posts: 256 Forumite
    edited 27 January 2010 at 10:12AM
    What makes us different from all the other mystery shopping companies?
    Firstly, we like to refer to our mystery shoppers as shopping eXperience Evaluators, or XEs for short. Our world class orientation programs ensure GAPbuster Worldwide's XEs graduate well beyond mystery shopping. They're like nothing you've ever seen before!
    Secondly, we're credible leaders in our field. Established in 1994, we have a decade of experience in the industry. We work with some of largest, reputable businesses in the world. McDonald's, Chevron Texaco, Virgin, UK Post, Blockbuster Video are just some of our many key clients in over 30 countries around the globe.

    But the real difference is the relationship we foster with our community of XEs. As Aretha Franklin sang, it's all about that one word, RESPECT.
    GAPbuster Worldwide treats its' XEs with respect!

    Respect spells.

    Regular communication
    Exceptional service
    Secure transactions
    Prompt payment
    Exciting opportunities
    Certified orientation
    Total commitment
    Shopping eXperience Evaluators are people, not numbers. We rely on the work you do, and our clients do to. By working with GAPbuster Worldwide you can help multinational companies to assess and improve their customer service levels in your community.
    Is it any wonder then that we go out of our way to ensure our XEs are treated with respect?

    A recent online shopper survey feedback revealed the following:

    "GAPbuster are a friendlier company that values their shoppers."
    "I have had only the best interaction with the staff. Everyone has always been courteous and professional and above all, very clear with instructions and directions. I found that to be one of the features that sets GAPbuster apart."


    We like to think our RESPECT philosophy is epitomised in our interactions with our XEs. We back up our advanced online system with the friendly support of our help desk staff. We are well on our way to building a system that will incorporate all of the following: RESPECT elements:

    button01.gif Regular communication - We communicate with you in variety of ways. You can expect a combination of regular newsletter updates, personalised emails, and special offers. Our friendly staff ensure communication between GAPbuster Worldwide and our shopping eXperience evaluators is exceptional. But don't just take our word for it...

    "GAPbuster contacted me by email personally and sent me my assignment information in case I had trouble with the web site the first time I did a job for your company. The attention made me feel valued as a shopper for your company. This is different from other companies."

    button01.gif Exceptional Service - We're proud of our service levels. Indeed, we believe it sets us apart from our competitors. And our mystery shoppers seem to share our view.

    "The people working for this company are WONDERFUL!"

    button01.gif Secure Transactions - We understand that the confidentiality of your personal details is critical. For this reason our application process is completely secure. We go to great lengths to ensure all subsequent transactions, surveying, and data exchange is also completely secure.
    button01.gif Payment convenience - We recognise that payment is an issue for everyone. We process our payments each month to arrive conveniently in your bank account with a minimum of fuss. More information on our payment structure is provided as you complete your application

    . button01.gif Exciting Opportunities - We're currently building a system that rewards and recognises XE excellence. XEs with a proven track record can expect to enjoy the following benefits:
    • Priority access to work in their area
    • A higher work quota
    • Access to monthly giveaways and performance bonuses
    Priority access to work for proven performers, a personal online performance measurement system, and incentive/reward schemes are just some of the developments on the way.
    button01.gif Certified orientation - We provide free world class orientation for all XEs. Run through our virtual simulations and hone your observational and memory skills. Our orientation programs lead the industry in preparing XEs for their role. It's like nothing you've seen before. Come and see what all the fuss is about!
    button01.gif Total commitment - GAPbuster Worldwide is completely committed to our XEs. Our goal is to gain and sustain your respect. If you feel you meet our exacting standards, apply to become an XE now.





    It's all about RESPECT and prompt payment! There are so many amusing and ironic phrases, I couldn't pick a winner :)
    If you can’t beat your computer at chess, try kickboxing.:rotfl:
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