Barclay card online???

rich85_2

alyssa_liss wrote: »

still not working on anything

Doesn't work for me either tried 3 different computers/locations...... :mad:

Lemme clarify that I can log in find and use everything, except when I got to select pay now then I get the error

meltie_2

yeah, i'm getting the same thing when going to "Pay Now".

It's the first month i've had the card so i've not been given a statement yet, but i'd like to pay the balance now. Perhaps this is the problem?

Has anyone spoken to Barclaycard yet?

Katy_M_2

I use to have problems with it when using Internet Explorer but changed to Firefox and have never had any problems since.

Worth a shot?

meltie_2

Katy_M wrote: »

I use to have problems with it when using Internet Explorer but changed to Firefox and have never had any problems since.

Worth a shot?

I've tried Internet Explorer, Firefox and Safari on a Mac

I'll give them a bell tonight and see what's up.

alyssa_liss

i always use firefox ...still not working anyone had any luck yet or spoke to anyone ?
i havnt got time to nip in the bank this week either

Geenie

Working OK for me, but if you can't pay directly on the Barclaycard site, what about using your bank/building society account to set up a payment to them?! I do this with my Nationwide account, though you have to allow 5 working days just to be on the safe side.

meltie_2

meltie wrote: »

I've tried Internet Explorer, Firefox and Safari on a Mac

I'll give them a bell tonight and see what's up.

I spoke to them, and the bloke on the end of the phone reckoned it's because my account is less than a month old. They have to generate a monthly statement before you can pay any money back into the account; you can't pay money in against the current months' debt.

Sounds like a user interface fail to me - they shouldn't give me a "pay now" button if I shouldn't be able to use it!

The customer service guy did say there's an option to pay off over the phone, so if you're not in the first-month-limbo, i'd give the number on the error page a call, chat to them and pay off over the phone if you need to.

alyssa_liss

spoke to someone just know ....still cannot login ...arrrrr
aparantly they are having problems at the moment and its mostly the cashback credit cards its happend to (i didnt realise mine was till about 2 weeks ago)

said to try again in a few day ......its been over a week already

becky1808

Yeah, when they say 'a few days', what they mean is February, actually. I am having the same problem (have also been told it's the cashback credit cards) and when I rang them last night and they again told me it would be fixed 'soon', I pushed them to define 'soon' and it turned out that the provisional date that they've been given by the technical team for a fix is actually February. I couldn't quite believe it. Especially when the only reason I have a cashback card is because they just 'upgraded' mine. Some upgrade.

charlesworth82

tried this today and getting same problem. Is the cashback card.
GRRRRRRRRRR