accused of shoplifitng

brettcta

i'm sorry gordikin, i'm just a bit of a thanks whore

Stephb1986_2

I went to sainsburys yesterday bought nearly £40 worth of stuff went to the self check out used the chip and pin machine it machine told me to take my card out, once I had entered my pin and then the machine didn't give me a receipt so I left the store got half way across the car park when a security guard stopped me and asked to see my receipt I told him that the machine didn't give me one and so he told me to go back into the store (I had dog food without a trolley so it was heavy) I went back into the store where I was accused of attempting to steal the goods and was told to pay again and if it had took the payment twice to come back with my receipt.

I was totally embarrased as on a Sunday afternoon it was rather busy and all the other customers were staring at me. I checked the bank today and guess what! They have only charged me twice should I go back in and accuse them of stealing my money? It's not my fault that they can't be bothered to employ someone to work on the self check out or if they are there they are too busy having a chin wag with another worker.

I have never been so embarrased in all of my life!

brettcta

Fridge3 wrote: »

Nice sig. Have you considered adding you're and your to your signature?

i did intend on having them, but there's a line limit and that's currently all i can have

Takoda

Stephb1986 wrote: »

I went to sainsburys yesterday bought nearly £40 worth of stuff went to the self check out used the chip and pin machine it machine told me to take my card out, once I had entered my pin and then the machine didn't give me a receipt so I left the store got half way across the car park when a security guard stopped me and asked to see my receipt I told him that the machine didn't give me one and so he told me to go back into the store (I had dog food without a trolley so it was heavy) I went back into the store where I was accused of attempting to steal the goods and was told to pay again and if it had took the payment twice to come back with my receipt.

I was totally embarrased as on a Sunday afternoon it was rather busy and all the other customers were staring at me. I checked the bank today and guess what! They have only charged me twice should I go back in and accuse them of stealing my money? It's not my fault that they can't be bothered to employ someone to work on the self check out or if they are there they are too busy having a chin wag with another worker.

I have never been so embarrased in all of my life!

Same thing happened to me in Tesco but I hadn't left the shop. If it happens again make them go into the back office and check otherwise you have to return to the store with your bank statement before they'll credit you! Which is seriously annoying. I won't use self service tills now unless I have cash and am not bothered if I get a receipt or not.

Stephb1986_2

If I was shop lifting from there I think I would of run to my car a bit quicker lol! I'll remember that for next time but there was no apology or anything.

Steph xx

Fridge3

pendulum wrote: »

Tesco WINS! Lets hear it for Tesco :T:T:T

Not always..
http://forums.moneysavingexpert.com/showthread.html?t=1844805&highlight=tesco

spike7451

Takoda wrote: »

Same thing happened to me in Tesco but I hadn't left the shop. If it happens again make them go into the back office and check otherwise you have to return to the store with your bank statement before they'll credit you! Which is seriously annoying. I won't use self service tills now unless I have cash and am not bothered if I get a receipt or not.

If you now what checkout you used & the approx time/amount spent,they can access the checkout logs in the back office of the store.

DCFC79

Welshwoofs wrote: »

Ahh but if they have the power to detain as a citizens' arrest (which any one of us do), I'm a bit dubious whether that power would also include physical force. I'm sure I've read somewhere that if you make a citizens' arrest and physically detain someone who is later cleared of any wrong-doing, you as the person who did the citizens' arrest are then left wide open to suits for wrongful imprisonment (if you locked them in a room somewhere until the police came) and assault (if you used physical force to detain them).

I'd think that in scenarios such as the Op describes, private security guards would have to be extremely careful about what they did and certainly rugby tackling someone to the ground and kicking them would be grounds for an assault charge

only reasonable force is used (or at least where the stores ive worked in) the staff ive seen take down suspects only do it on the knowledge(whether its cctv or staff witnessing the act) of the suspect taking a product from the shelf and then run out of the store or the suspect hides various items in a trolly/push chair and try to get away paying for it

DCFC79

MrKringle wrote: »

I am 50 years old and I suffer with severe asthma, I also have a undiagnosed heart problem whgich in the main is because I am such a heavy smoker and it is a genetic thing in the ales in my family, we all drop around the 55 year mark from heart attacks, I have been prescribed steroids by my doctor in the past for infections that have given my doctor concerns in that area.

I hate shopping and it is my norm not to trawl around the store with her but to wander off and let her do it then catch up at the tills, and usually because of past embarasment at her having to put items back due to insufficient funds I sneak out to have a cigarette.

we were both marched through the shop and then placed in a back room whereupon the police turned up and took us to Newbury police station and we were lodged in cells for over 6 hours being released on bail untill 29th january.

1. you say you have asthma but then you say you smoke so surely if you stop smoking then your asthma would get better or easier for you plus you could save alot of money by quitting smoking

2. you were released from bail on 29/01/09 i guess so why post this now when 10/11 months have passed

Fridge3

DCFC79 wrote: »

2. you were released from bail on 29/01/09 i guess so why post this now when 10/11 months have passed

No, I think you've mis interpreted Mrkringles bad English.

Because he and wifey are theives they have been locked up and questioned for 6 hours and released on bail until 29/1/10, at which point the magistrate will hopefully pass sentence for shoplifting, enhanced for being such muppets.