PCN-UK Ltd

dacouch

http://209.85.229.132/search?q=cache:dG1TZQQnqQEJ:forums.moneysavingexpert.com/showthread.html%3Fp%3D27785639+pcn-uk+cease&cd=1&hl=en&ct=clnk&gl=uk

trisontana

dacouch wrote: »

http://209.85.229.132/search?q=cache:dG1TZQQnqQEJ:forums.moneysavingexpert.com/showthread.html%3Fp%3D27785639+pcn-uk+cease&cd=1&hl=en&ct=clnk&gl=uk

That should be posted up in large, red letters and displayed at the entrance of all the many(?) car parks that this company is supposed to control.

peter_the_piper

dacouch wrote: »

Technically the local Trading Standards branch should investigate websites which breach the Unfair Business Practices, as it's a fairly new law they do not always invoke it and a lot of the public are not aware of it so do not report breaches.

http://www.berr.gov.uk/files/file46035.pdf

However ppc's are not trading as such, the web sites are there to advertise themselves, the general public do not buy anything from them on the strength of the site (paying for something alledgedly contracted to elsewhere may well be different.). This makes it a grey area and therefore TS won't put any effort in to sorting it out.

trisontana

Although he is not a member of the BPA, he boasts that he fully complies with their code of practice. Not so. Here is one example:-

From his Q&A page:-

Q: Aren't PCN officers supposed to give 'a few minutes grace' before issuing a ticket?

A: No you are not permitted to stop for 'a few minutes' other than to set down or pick up passengers or load and unload goods (in the absence of any loading restrictions). A warden or parking attendant may observe a vehicle for a few minutes to see if any such activity is going on before issuing a parking ticket, but they are within their rights to issue the ticket as soon as an illegally parked vehicle is seen.

From the BPA:-

vehicles that have paid for parking and visibly display
a payment ticket but have overstayed the ‘paid-for’
time displayed on the ticket by less than 5 minutes −
unless they are committing some other breach of the
regulations. You may only issue parking tickets after the
5-minute ‘grace’ period has run out.

He still doesn't get the distinction between debt collectors and Bailiffs:-

Q: Does PCN-UK LTD Use Debt collectors or Bailiffs

A: We use Private Bailiffs and Certificated Bailiffs all employed by UK Facility Services LTD, We do not use debt collectors.

dacouch

Well spotted Tristontana

So it could be argued that as well as breaching the BPA's guidelines for members he is giving the impression he is a member of the BPA.

1. Faking credentials
Claiming to be a signatory to a code of conduct when
the trader is not.
2. You’re not who you say you are
Displaying a trust mark, quality mark or equivalent without
having obtained the necessary authorisation.
3. Your endorsement is not real
Claiming that a code of conduct has an endorsement from
a public or other body which it does not have.
4. Not being true to the terms of the endorsement
Claiming that a trader (including his/her commercial
practices) or a product has been approved, endorsed
or authorised by a public or private body when he/she/it
has not, or making such a claim without complying with
the terms of the approval, endorsement or authorisation.

http://www.berr.gov.uk/files/file46035.pdf

Or the OFT's guidelines

c. misrepresenting status or backing, such as
• using a logo which falsely implies government backing
• using a business name which implies public body status, or
• falsely claiming trade body membership

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

As I mentioned at the start of the post, these arguements are debateable and I would welcome input from other posters especially Ash's dad cyberman1956

Coblcris

The BERR advice which says "The following practices are banned outright:" fails to mention that they are criminal offenses under those regulations.
I would refer readers to the actual regulations
http://www.statutelaw.gov.uk/legResults.aspx?LegType=All+Legislation&title=The+Consumer+Protection+from+Unfair+Trading+Regulations&Year=2008&searchEnacted=0&extentMatchOnly=0&confersPower=0&blanketAmendment=0&TYPE=QS&NavFrom=0&activeTextDocId=3480871&PageNumber=1&SortAlpha=0

I would also remind readers that it is the duty of citizens to report criminal activity.

anewman

I believe someone is looking into this company/the original thread.

dacouch

PCN-UK on twitter...

http://twitter.com/pcn_uk

http://twitter.com/PCNUK_Dont_Pay

James_N

dacouch wrote: »

PCN-UK on twitter...

http://twitter.com/pcn_uk

http://twitter.com/PCNUK_Dont_Pay

You've suggested that the dear owner of PCB-Uk can't spell, that he buys second-hand clamps off ebay and that business is so slow that he's forced to do doors for a supermarket on Sundays. Shame on you.

dacouch

Not guilty for either accusation ma'lord