Halifax new bank charges!!

Extant

sinbin_72 wrote: »

t dont put me in a financial mess and offer no constrictive assistance. I was very happy maanging my moeny until the Halifax decided to make tihngs easier for me. More like make tihngs more proffitable for themselves. How insulting and patronising.

Paying off the £12 a month interest isn't managing your money well, though. Neither is living in your overdraft.

The reality of this situation is that the Halifax changing their pricing structure in a perfectly reasonable fashion, but you cannot cope with it so you're raging against the machine.

djpleasure

another idiot responds, this is financial help not financial criticise people, what an arrogant......................nah aint gonn a swear...so many thanks under the belt.............bet if their was a status for prat, it would be equally as high.

Extant, you are not helpful, its is !!!!! like you that give people a poor reception and as a result they do not come back..

Does that make you feel good? I bet you was bullied as a child, and you use the internet as a way to vent your frustration as a way to cope with your past!

sinbin_72

Extant wrote: »

Paying off the £12 a month interest isn't managing your money well, though. Neither is living in your overdraft.

The reality of this situation is that the Halifax changing their pricing structure in a perfectly reasonable fashion, but you cannot cope with it so you're raging against the machine.

It was managing well for me. I was happy to pay that as the overdraft came in useful and it was a price I was willing to pay. It's easy for you to judge without knowing someones finanical situation.

Perhaps you would feel differently if your mortgage doubled and when you complained the bank just stated that they were just "changing their pricing structure".

You are basically saying it is perfectly acceptable for bank to double the charges for those most in need and who have no way out ,and they are not allowed to ask for help.

I give up.

Lokolo

djpleasure wrote: »

another idiot responds, this is financial help not financial criticise people, what an arrogant......................nah aint gonn a swear...so many thanks under the belt.............bet if their was a status for prat, it would be equally as high.

Extant, you are not helpful, its is !!!!! like you that give people a poor reception and as a result they do not come back..

Does that make you feel good? I bet you was bullied as a child, and you use the internet as a way to vent your frustration as a way to cope with your past!

I gave suggestions as to what to do and he told me to f*** off.

Matty23

I must agree, some of the comments on here are abit harsh and blunt, As many realise the recession this year has hit alot of people, Alot might of been expected to use thier overdraft alot more often than they expected, I for one have been, Yet i'm sorting it out with a fuss, But £1000 overdraft which was around £12 pound interest a month too £30 pound (if ur in o/d everyday) Is a big step up, THIS is unfair and does not help anybody at all, They say it "easier" to use as you know what the fee will be at end of the month, But surely they sent a letter/online statement 14 DAYS before to tell you what you owe in interest?, Not very hard to understand. So i for once think it the bank charging more for their own pockets.

opinions4u

Matty23 wrote: »

So i for once think it the bank charging more for their own pockets.

When I worked in Halifax I saw a PowerPoint document intended for the Execs with details of the proposed new charging structure on it.

There were a range of scenarios included within the document but the overwhelming and repeated point around the changes was that the net income receivable via current accounts would not increase as a result of the changes - it was quite clearly a response to the OFT challenge on bank charges.

This makes absolute sense. The £5 reward and loss of £35/£28 fees would be a reduction in income. The £1, £2 and £5 charges would replace this. Based on anticipated customer behaviuors they did not intend or expect to increase profits.

Whether reality is different to the plan, I don't know. I changed career. I suspect £5 a month Reward is costing them a lot more than planned, as BofE rate was 5.5% when that one was pencilled in.

What is clear is that some customers have won from the changes and a minority are worse off. But the initial plan for this charging structure was categorically NOT about increased profits. It was about maintaining them when the key generator of income for current accounts was under severe threat.

Extant

sinbin_72 wrote: »

It was managing well for me. I was happy to pay that as the overdraft came in useful and it was a price I was willing to pay. It's easy for you to judge without knowing someones finanical situation.

Whether it's working well for you or not doesn't matter, and it's not "judging you" to tell you so. I don't look down on you because you're in your overdraft, I'm talking to you from experience both personal and professional. A thousand pound overdraft is not an insurmountable debt, and you must surely be able to recognise that you have some serious money problems if an increase of £18 a month on a £1,000 debt is causing such serious problems.

Perhaps you would feel differently if your mortgage doubled and when you complained the bank just stated that they were just "changing their pricing structure".

My mortgage is fixed by a contract and is not a variable debt or a debt at the pleasure of the bank. They can't just call in my mortgage or increase the rate as they can with an overdraft.

Again, whilst you may have been happy paying that £12 a month, they are entitled to ask for it all back in one go or increase the price at their discretion. This is why overdrafts are intended for short time and why, again, you must surely be able to see how your situation is not a favourable one, whether you could manage at £12 or not.

You are basically saying it is perfectly acceptable for bank to double the charges

Legally, it is perfectly acceptable for them to do so. Is it moral? I'm not going to answer that as it's not really relevant to the discussion at hand and may jade it. I can see both sides of the argument, that yes it is an increase and yes it will hurt some people in some cases. I can also see that some customers will be better off, and I can also see the viewpoint that the considerable advance notification of the changes allowed plenty of time for change and help-seeking.

and they are not allowed to ask for help.

I didn't say it was unacceptable to ask for help at all. :huh:

Extant

djpleasure wrote: »

Extant, you are not helpful, its is !!!!! like you that give people a poor reception and as a result they do not come back..

And I'm sure they're inclined to stay by people throwing childish insults around and the exercise of armchair psychology to determine that I was bullied as a child.

The fact that I don't sugar coat everything does not somehow make me less helpful. That's a pretty subjective topic, anyway. There's plenty that would argue that your own advice to seek debt being written off is equally unhelpful.

If you disagree with my viewpoint, argue it back, don't insult me for it. Attack the argument, not the man.

djpleasure

Extant wrote: »

And I'm sure they're inclined to stay by people throwing childish insults around and the exercise of armchair psychology to determine that I was bullied as a child.

The fact that I don't sugar coat everything does not somehow make me less helpful. That's a pretty subjective topic, anyway. There's plenty that would argue that your own advice to seek debt being written off is equally unhelpful.

If you disagree with my viewpoint, argue it back, don't insult me for it. Attack the argument, not the man.

Childish? you go around throwing your verbal weight or textual weight about, coming over as arrogant, disrespectful and damn right rude at times. Your armchair psychology appears to be that of a know it all, even when not even armed with the individuals full circumstances. There is a huge difference between not sugar coating and talking down to people, perhaps you are that ignorant you do not even realise the hurt you can cause some people by the way you go about things. You responses come across as negative, and very rude, you put peoples backs up, that's a fact, that is not helping anybody. If you jump on a post and your intentions are to truely help, do so, kindly and respectfully. If you cant do that, don't respond. You have no right to belittle people, especially in times of need. This site as far as I am aware is aimed at helping others in many areas. No disrespect, If you and I were sat at a table and I asked for financial advice there is absolutely no way on this earth you would address me in a similar fashion to the way you address people here. You do it because you are safe behind a keyboard and unfortunately the moderation here is very poor and you get away with it.

In regards to getting debts written off, I dont claim to be an expert, but I am 100% sure where I did direct the user, they know a hell of a lot more than you do, they would be more constructive than you, and definately more friendly.

If for argument sake you got a job as a consultant for a debt help charity, how long do you think you would stay in that job with the attitude displayed? You wouldn't, you know that, I know that.

People ask for help, a sympathetic ear or eye in this case is maybe all they need, or in other cases a little more. I have seen many help others on this forum, regardless of the situation they are pleasant and thoughtful when responding. Yes, pleasant, polite, thoughtful and to the point can be combined! Try it


As for
"If you disagree with my viewpoint, argue it back, don't insult me for it. Attack the argument, not the man."

It's not your viewpoint, its your mannerisms that are the issue, and total disrespect for others I have an issue with.

As for man.......you talk down and belittle women, hit people when their down......you aint no man!

Before rambling back, for once in your life perhaps take something onboard, learn, and remember; how you address people can have an negative effect on their feelings, whether they return here or not in the future, or recommend the site to their friends. Do you think it's fair that you put some people off coming back here? That's plain selfish. If you find being courteous, friendly, polite too difficult, or the topic of people in debt annoys you, do not reply, leave it for someone who will do so kindly, constructively. A thread with no response is more help than this, at least no hurt feelings involved. Dont think I am alone in this, Several people are upset by you, some are deterred from saying anything because of your postcount, fearing that if any action is taken, you will be favoured, or just do not like confrontation. I have had enough of sitting back and watching how disrespectful you are to others. I did report it, Nobody moderated, so I speak up!

Bah Humbug to you, Happy Christmas to Others, I'm out of here

Extant

djpleasure wrote: »

Dont think I am alone in this, Several people are upset by you, some are deterred from saying anything because of your postcount, fearing that if any action is taken, you will be favoured, or just do not like confrontation. I have had enough of sitting back and watching how disrespectful you are to others. I did report it, Nobody moderated, so I speak up!

Bah Humbug to you, Happy Christmas to Others, I'm out of here

What does post count have to do with anything? Who cares about that?

But, welp, you sure showed me with that great big post. I'm touched you took the time to write that whole thing about me. Consider me well and truly put in my place!