help!!! problems with eon including unlawful warrant

nuttyp

if eon are clearly in the wrong, why on earth does the OP have to pay £10. Or will the OP get the money back if or when the case is proven?

Just seems a tad unfair for a single mum to have to stump up cash if the energy provider is clearly in the wrong and trying to do some rather underhand tactics.

angel223_2

E.ON_Company_Representative:_Helena wrote: »

Hi,

I understand that you know this will cost £10, do you already have the form from E.ON to send with the cheque?

If not, you need to request this and E.ON will send it out to you. Contact E.ON on the normal number on the bill, or use the email address in my profile page.

Helena

surely a letter detailing my request and the enclosed payment would be sufficiant?

E.ON_Company_Representative:_Helena

nuttyp wrote: »

if eon are clearly in the wrong, why on earth does the OP have to pay £10. Or will the OP get the money back if or when the case is proven?

Just seems a tad unfair for a single mum to have to stump up cash if the energy provider is clearly in the wrong and trying to do some rather underhand tactics.

Hi nuttyp,

This really is to cover the paper work and cost, it can then be taken in to account when the resolution is being negotiated.

Helena

angel223_2

nuttyp wrote: »

if eon are clearly in the wrong, why on earth does the OP have to pay £10. Or will the OP get the money back if or when the case is proven?

Just seems a tad unfair for a single mum to have to stump up cash if the energy provider is clearly in the wrong and trying to do some rather underhand tactics.

unfortunatly If I want the records I have to pay the fee which is non refundable as far as im aware. im just glad it doesnt cost as much as requesting medical records which can cost £50 :eek::eek: and to be honest ive spent far more on mums phone over the last year phoning eon which she has refused payment for (bless loves me mum )

E.ON_Company_Representative:_Helena

angel223 wrote: »

surely a letter detailing my request and the enclosed payment would be sufficiant?

Hi angel223,

The correct procedure would have to be completed when asking for such documentation, if we try to do this another way it will only delay the paperwork further.

If you use the email address in my profile page, I will see if I can get this to you.

Helena

Dave101t

your a single parent on benefits, meaning you have a whole raft of other debts too, and you still let your control of money out the window with the direct debit system?
that will come back again and again to bite you.

angel223_2

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Premier_2

angel223 wrote: »

the company (more than one employee) has admited over the telephone they did not send a letter at all and do not have a reason why, a friend was litening to the conversations (but It was not recorded) therefore how could it be libel if it is true.
I said it seems that they have lied to the court surely that is not libel
I will check to see if a letter was given at the court. thankyou

thankyou for your response and the friendly warning

The odd call centre staff member who either doesn't have access to the legal papers of your case, or if they do happen to have made a possible mistake, doesn't mean that the supplier has perjured themselves in court.

Unless you can prove the accusation you have made, then that is potentially libellous.

Have you contacted the court to see the copy of the letter that is usually required to be sent before a warrant is issued?
If you weren't in court, how do you know the supplier perjured themselves unless you have documents of the hearing?

angel223_2

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angel223_2

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