Virus help urgent & what anti virus?

pickledonionspaceraider

Hi there, I have been virus free for over four years, and 2 nights ago my boyfriend decided to download some music which resulted in a message coming up telling him he needed to download a music player hence multiple trojans- I could kill him i really could -hes not at all into pc's and wouldnt have realised the danger he was causing...bah

ive been succesfully running avg for years, no probs whatsoever until this, yet it seems to have killed my avg - as avg picking up nthing whatsoever even tho it was obvious immediately there was a virus. I have used housecall and bit defender online(running at the mo) scanners which are both picking up various trojans/adware. Can someone advise me in non techy speak how to best sort this out? until i get an answer im going to keep scanning with varous online scanners to try and help, not even sure if thats the right thing to do. trojans scare me, and this pc is used regulrly , a real family pc.

also maybe nows a good time to swap avg, if anyone knows of any advice re a better free anti virus programme i would be happy to hear. thanks in advance for some help

closed

Do a scan with malwarebytes

then install.

Avira or avast

davb

As mentioned scan with MalwareBytes - install, update, full scan, fix and post the log here. Then use HijackThis - full scan, don't fix anything, just post the log.

pickledonionspaceraider

brill, just going to do the malware bytes one, how do i post the log and will i need to disable avg thanks for this

pickledonionspaceraider

righto i didnt need to get rid of avg at the mo, dont know why i dont tho it dosent seem to be givin me anyhelp lol, i will be back in a bit with that log when its done scanning cheers

davb

Leave AVG alone - it's antivirus, and MalwareBytes is more antispyware. They won't clash.
The log will be displayed onscreen, just highlight and copy/paste

ian2211

I like comodo Security suite. It comes with AV firewall and defense+ and is free for life. I also used system protect from crawler on my laptop, you can select folders and system settings such as registry keys from being altered without authorisation.

pickledonionspaceraider

malwarebytes still scanning, think im gona have t leave it on over night cos im getting well tired now lol and gota be up early in the moring, will get up earlier than normal in the morning to post the log and start the next scan of hijackthis, to run while im at work. its amazing really tho how this happens. i do think avg has been possibly compromised, as avg was the first thing i ran and it didnt pick up anything, even tho it was obvious that we had a virus on here. this malware bytes has already found 5 infeections , it dont tel you till the end tho what they are, thanks everyone for your help and i wll post tommrow morning, sorry my spellin is getting well bad cos tired lol cheers all

aliEnRIK

Its quite normal for malwarebytes to find infections that AVG hasnt

pickledonionspaceraider

Hi again everyone

malware bytes log

Malwarebytes' Anti-Malware 1.42
Database version: 3311
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
08/12/2009 07:04:58
mbam-log-2009-12-08 (07-04-49).txt
Scan type: Full Scan (C:\|)
Objects scanned: 204477
Time elapsed: 2 hour(s), 33 minute(s), 1 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 4
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
....................................
gona try set hijack this to scan now, then dash to work.my main worry with avg is that it has picked up nothng at all, so not sure if it will be worth re-installing or something IF i manage to sort all this out..
thanks everyone

pickledonionspaceraider

oh and that malware bytes, would that have picked up trojans? cheers