gsounds wrote: »
For the price these guys are great. Their customer service will reply very quickly, often within 10 minutes. I also had quite a major issue with them as on one occasion a system fault displayed an incorrect balance in my account preventing me from making a trade. They corrected this for me despite the fact the share had gone up quite substantially and gave me the share at the price I tried to buy at. This did take a bit of persuasion and a few emails but they came good in the end so credit to them.
Stop losses, for more than working day you need to set it then email to ask for it to be extended until cancelled, should be automated IMO
No trailing stops - I emailed them and they have said they will look into this. This would possibly be enough for me to go elsewhere as I feel it is a vital feature.
LOG IN ISSUE! - this is ongoing and more of an annoyance than anything else. It will nearly always redirect you after your first login attempt to a 'try again' page. The try again page works fine but surely they could've sorted this out by now?! I use OSX10.5.
Overall I feel this is a secure and reliable service and exceptional value. They need to sort out these few ongoing issues and I feel placing a trailing stop loss option is essential but could possibly add to price of trade. I'd personally be happy to pay more.
X-O have a "limit" option, which I've never had before, as far as I know, but what I want to know is; if I set a limit, when buying, of say, 50p a share, and when the market opens, that share is, say, 48p, will it attempt to buy them at the lower price, or will it wait until they rise to 50?
Thanks in advance
tradetime wrote: »
If you trade everyday, that would in my book make you a frequent trader. Why don't you try a proper broker such as Interactive Brokers.
blinko wrote: »
I'll add you dont need to set stops and limits every day but i thinkthey last for 30 days,
Over the weekend we made a couple of changes to the online dealing functionality.
You can now enter stop loss orders with an expiry date (rather than just good for the day).
Be careful when converting points to Cineworld
...and it's essentially NO FEE
Via its Advent calendar (norm £59 delivered)