Don't want item I've succesfully bid on

alison999

Morty_007 wrote: »

You see if I bought these I might have to report them for misdescribing the item. They JUST aren't as well used as SOME I have seen!
(Sorry OP for hijacking the thread, my lips are sealed now...promise)

ew thats tmi tbh

alfiesmum

alison999 wrote: »

ew thats tmi tbh

:rotfl::rotfl:PMSL :rotfl::rotfl::snow_laug

creased-leach

I have a well worn husband- do you think he's worth listing?

*Scottish*Lass*

creased-leach wrote: »

I have a well worn husband- do you think he's worth listing?

As long as he was listed with exact measurments so the buyer wasn't disappointed with their purchase.......

thebunuk

Re the OP

I'm ashamed to say I'm not paying for the first time on an ebay purchase. I bought a piano on Saturday but after the close of the auction the seller told me that it was up a flight of steps and one castor was broken, increasing transport costs from £150 to £250. I called her and asked her to relist and then invoice me any shortfall if she didn't make as much this time, plus the relisting costs, but she was quite upset and aggressive, and said she wanted the full payment.

To those of you that sell on ebay, do you think I was reasonable, or do you think she has a right to demand payment in full? Also can she do anything other than leave negative feedback? My good name on ebay isn't worth £300 to me, but I don't want to end up in court, and I'd like it resolved for my own peace of mind.

Thanks xx

TurkishDelight

thebunuk wrote: »

Re the OP

I'm ashamed to say I'm not paying for the first time on an ebay purchase. I bought a piano on Saturday but after the close of the auction the seller told me that it was up a flight of steps and one castor was broken, increasing transport costs from £150 to £250. I called her and asked her to relist and then invoice me any shortfall if she didn't make as much this time, plus the relisting costs, but she was quite upset and aggressive, and said she wanted the full payment.

To those of you that sell on ebay, do you think I was reasonable, or do you think she has a right to demand payment in full? Also can she do anything other than leave negative feedback? My good name on ebay isn't worth £300 to me, but I don't want to end up in court, and I'd like it resolved for my own peace of mind.

Thanks xx

I'd say that is reasonable. She should have mentioned the broken castor, and location as it is a pick up only item and it obviously affected you.

Personally I wouldn't offer her any money- she can either be nice and cancel (in which case she will get her original fees back) or issue a non paying bidder strike (again she'll get her fees back.).

She can't give you negative feedback- sellers can no longer do this, so the worst you will get is a strike- two of those and it would be a problem, but just one and you won't really notice it.

thebunuk

Thanks TD. I wasn't sure what to do next, having made the offer. She says she won't relist it because it's my property, and that I need to pay. How that will make it less my property isn't clear!

I'm not sure if I need to do any more or just sit tight and let her raise a case with ebay, and make my case then. I have emailed ebay customer services, but I'm not optimistic that I'll get a response.

x

*Scottish*Lass*

If she didn't mention the broken castor, which affects the overall condition of the piano as it's a problem for moving it around etc, then wouldn't it be 'not as described'? Is there anything in the ebay rules about an item not being in the condition that was stated when you go to collect it that would maybe help?

Davey2009

alison999 wrote: »

When this happened to me (our car broke down so its was no more buying anything anymore) i contacted the seller and just paid them a few pounds to cover their listing fees and to apologise for me wasting their time.

I just imagine what it feels like for me when people dont pay.

Just put yourself in their shoes (as it were lol), what would you want the buyer to do?

Yuk I just couldnt put myself in 'those' shoes even if she did offer to clean the stains away