Electric shock from Asda christmas lights

rwhitehouse

Was hoping for some advice please?

Opened a pack of christmas lights today. switched them on. nothing happened. went to switch them off and received an electric shock. Was very painful and made me scream. I was showing the lights to my six month baby and thank god they didnt fall on her and shock her.

Have phoned the store and the manager is getting head office to phone me back tomorrow. What can i expect in terms of compensation? What should i do next?

I would be very grateful for any advice

thanks

OlliesDad

rwhitehouse wrote: »

Was hoping for some advice please?

Opened a pack of christmas lights today. switched them on. nothing happened. went to switch them off and received an electric shock. Was very painful and made me scream. I was showing the lights to my six month baby and thank god they didnt fall on her and shock her.

Have phoned the store and the manager is getting head office to phone me back tomorrow. What can i expect in terms of compensation? What should i do next?

I would be very grateful for any advice

thanks

Compensation for what??

Maybe getting them to pay for the counselling fees that you will obviously need to go to, or the hospital fees for you and your babies "almost" injuries!!

The most you should hope for is to look into the matter and to offer a full refund. They will probably give you a £5 gift voucher too.

pendulum

OlliesDad wrote: »

Compensation for what??

The shock of course

ses6jwg

Lol, do you really just expect them to say "Oh my gosh we are so sorry here have 3 grand".

The best you can hope for without a long and expensive court battle is a refund and a free coffee in the cafe.

Anihilator

Do you make a habit of hanging electronically items over your child?

mikey72

Ignore the trolls.
Don't give Asda the lights back.
Contact trading standards in the morning.
If Asda are selling dangerous lights they will be prosecuted.
The rest of the lights will be seized and checked, and if they are dangerous Asda will have to do a recall on them.

Amistoso_2

mikey72 wrote: »

Ignore the trolls.
Don't give Asda the lights back.
Contact trading standards in the morning.
If Asda are selling dangerous lights they will be prosecuted.
The rest of the lights will be seized and checked, and if they are dangerous Asda will have to do a recall on them.

Nobody is being a troll, this is clearly a wind up

and do you have to be quite so dramatic? if it was "genuine" which I very much doubt, it could have been her electrics in the house and not the lights at all :rolleyes:

OlliesDad

mikey72 wrote: »

Ignore the trolls.
Don't give Asda the lights back.
Contact trading standards in the morning.
If Asda are selling dangerous lights they will be prosecuted.
The rest of the lights will be seized and checked, and if they are dangerous Asda will have to do a recall on them.

Who was trolling?

The troll would be the person who has suffered absolutely no loss and expects money out of it. I am not anti-compo, but i feel it deserves to go people who have actually suffered.

hartcjhart

rwhitehouse wrote: »

Was hoping for some advice please?

Opened a pack of christmas lights today. switched them on. nothing happened. went to switch them off and received an electric shock. Was very painful and made me scream. I was showing the lights to my six month baby and thank god they didnt fall on her and shock her.

Have phoned the store and the manager is getting head office to phone me back tomorrow. What can i expect in terms of compensation? What should i do next?

I would be very grateful for any advice

thanks

If you switched them on and nothing happened means the power was not running through,Sooo,how did you get a shock when you switched them off,
unless of course your hands were dripping wet

jamespir

think you should write in and demand a refund

Welshbubble

I understand how much it must have frightened you, even worse that your child could have also been hurt. It could have been a lot worse if they had touched the baby.
If I were you I'd also contact trading standards for them to investigate further and to express your concerns to have the other stock examined.

I don't understand why some people post when they are being of no help to the OP and giving more grief than needed.

I wish you the best OP.