M&S price glitch: 75% off alcohol gifts!

awaytogoyet

Thanks so much OP. Still seemed to work for me (apart from the 15% off), although only a couple of the sets still in stock. I combined it with some Mens Toiletries (50% off) & Mens Slippers (20% off), to make a fabidozi Xmas pressie for a fave Uncle (free del. also) - brill!

BLUMIRE

This is what i just received from them and i went and had a look and it has let me put a new card through, so hopefully i will be getting mine.

I ordered bowt 08.45 this morning.

Email Number 1
Regarding Order 203-1658032-******** from marksandspencer.com

2 of Ports & Mints Selection Set
4 of Festive Fizz
2 of Whisky Selection & Glass Set
1 of After Dinner Selection Set
1 of Port & Mints

Dear Marks & Spencer Customer,

Your credit card payment for the above transaction could not be completed. A card provider will often decline an attempt to charge a payment card if the name, expiry date, or postcode you entered at marksandspencer.com does not exactly match their information.

Valid credit card information must be received within 10 days, otherwise your order will be canceled.

Please feel free to return to our web site to place a new order. You may wish to use a different payment method to pay for the order. Alternatively, if the payment method you used previously has been updated or revised in any way, you will need to enter that information so we can process your new order.

To view your transaction status online, please visit:
http://www.marksandspencer.com/gp/css/homepage?exitid=090004cc

We hope that you will be able to resolve this issue promptly.

Please note: this email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Thank you for shopping at marksandspencer.com.

Kind Regards,

Marks & Spencer Customer Services


after card change

Email number 2
Dear Mrs BLumire,

Thanks for updating the payment information for your order #203-1658032-***********. Payment will be taken using your credit/debit card details shortly before your order is despatched.
Order Total: £21.40
Payment Method: Visa
We will email you when we have despatched your order.
Any additional changes you requested will be confirmed separately.

If you need to contact us for any further information, please click on the link below: http://www.marksandspencer.com/contactus
Thank you, Marks & Spencer Customer Services http://www.marksandspencer.com
Please note this email was sent from a notification-only address that is unable to accept incoming email.



Silly me I put an expired card through

DOH

clairelou44

Totality wrote: »

My status has changed from Not yet Dispatched to Despatching Soon.

Yay me too :j I ordered at 8.30am if this helps anyone

[Deleted User]

I must be unlucky, they have also removed the spend and save discount from my order, i'll probably end up paying full price, lol

Totality

clairelou44 wrote: »

Yay me too :j I ordered at 8.30am if this helps anyone

Yeah I ordered around 8am too.

galvanizersbaby

BLUMIRE wrote: »

This is what i just received from them and i went and had a look and it has let me put a new card through, so hopefully i will be getting mine.

I think this is pretty standard if they try and earmark the funds and the card is declined.
The same happened to me from M&S last week (my card had to be cancelled suddenly by the bank due to transactions appearing that weren't mine! :eek:)

I got the same 2 emails as you when I updated my card details so hopefully a good sign?

BLUMIRE

Mine has now changed to dispatching soon, the port and mints is the one that is being held back as item not yet dispatched so looks like i am gonna get mine thanks very much to the op and the person who supplied the discount codes

galvanizersbaby

tornado wrote: »

I must be unlucky, they have also removed the spend and save discount from my order, i'll probably end up paying full price, lol

Seems strange they are doing that - why don't they just cancel the order if they are not going to honour the price - I don't think they are allowed to take more from your card than you've authorised

davethorp

BLUMIRE wrote: »

This is what i just received from them and i went and had a look and it has let me put a new card through, so hopefully i will be getting mine.

I ordered bowt 08.45 this morning.

Email Number 1
Regarding Order 203-1658032-******** from marksandspencer.com

2 of Ports & Mints Selection Set
4 of Festive Fizz
2 of Whisky Selection & Glass Set
1 of After Dinner Selection Set
1 of Port & Mints

Dear Marks & Spencer Customer,

Your credit card payment for the above transaction could not be completed. A card provider will often decline an attempt to charge a payment card if the name, expiry date, or postcode you entered at marksandspencer.com does not exactly match their information.

Valid credit card information must be received within 10 days, otherwise your order will be canceled.

Please feel free to return to our web site to place a new order. You may wish to use a different payment method to pay for the order. Alternatively, if the payment method you used previously has been updated or revised in any way, you will need to enter that information so we can process your new order.

To view your transaction status online, please visit:
http://www.marksandspencer.com/gp/css/homepage?exitid=090004cc

We hope that you will be able to resolve this issue promptly.

Please note: this email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Thank you for shopping at marksandspencer.com.

Kind Regards,

Marks & Spencer Customer Services


after card change

Email number 2
Dear Mrs BLumire,

Thanks for updating the payment information for your order #203-1658032-***********. Payment will be taken using your credit/debit card details shortly before your order is despatched.
Order Total: £21.40
Payment Method: Visa
We will email you when we have despatched your order.
Any additional changes you requested will be confirmed separately.

If you need to contact us for any further information, please click on the link below: http://www.marksandspencer.com/contactus
Thank you, Marks & Spencer Customer Services http://www.marksandspencer.com
Please note this email was sent from a notification-only address that is unable to accept incoming email.



Silly me I put an expired card through

DOH

Had the same e-mail for my second order of 2 books. My card is valid so I'm guessing it's because it's one of the new natwest visa debits that are full authorisation and guessing the M&S site doesn't like it for the same reason they don't like solo or electron

Changed the billing over to a mastercard instead and thats now changed to dispatching soon. Also changed the billing on my alcohol order (not been greedy 3 whisky sets and 3 of the festive fizz) so hopefully that will be fine now

austin

ceebeeby wrote: »

Oh my goodness, it really worked - £108 for £3.50!!

I'm not convinced this is a glitch, because it's got it everywhere that it's 50% and 25% discount. If it's not and we end up getting it I'm so delighted!

I used:

SNSDEC09 and MVCMSTEN which took it to £3.50.

Thank you, thank you, thank you!

BTW - I think they're out of the mulled wine sets as couldn't find that ...

the 25% discount is for 'foodstuff'. if they dont class the products as foodstuff then it shouldnt work. so the automatic discount that applies at the checkout is glitching. as for the codes, 3 of them you can legitimately use, but FLO15OFF shouldnt work as its for flowers. but it does i think you can use it only once per account. by the way well done to those who got the £3.50 orders, i do hope they honour them! thats even more of a bargain than i got!!:T