'Fried' PC

4743hudsonj

i agree, regular poster on the techie forum too, you should investigate further.
Even if you did prove it was the suppliers fault, they wont be liable in anyway

Hasn't your surge protection got a guarantee? mine does for goods up to £10,000. Although from the sounds it wasnt very good surge protection.

My first test for diagnosis would be to use just one stick of ram if you have two, interchange them and their slots, make sure stuff is plugged in firmly and check the new psu is powerful enough.

What spec is the pc? and what are the details of the new and old psu?

EDIT: i saw your new post, i think your missing a very important point too, because something has been changed, a wire may have become loose. its worth a check to avoid your excess is it not?

As for your actual question, we dont know, you are the policy holder you are the only one who could possibly know, does the insurance cover stuff like this? it may, it may not, is your pc listed? it may or may not be, this however may, or may not be important? how should we know? ring your providers.

CashWanted

I've had the surge protector years - can't find a receipt for it.

pc is a quad core 8gb gaming pc. the new power pack is 500w, the one
I took out was 450w. replacing the power pack produced more life
from the PC so that confirms the old one was blown. it still won't boot
or produce any signal output so as the power pack was blown it makes
sense that the board is too. i'm handy with electrics, there are no loose cables.

i don't want to send it back to base for repair (at a cost of 22 quid each way) if they then say it's not faulty, a power surge has blown everything
you're not covered and i then have to claim on the insurance as well.

neilmcl

CashWanted wrote: »

I've had the surge protector years - can't find a receipt for it.

What make is it?

TBH I think an insurance claim is your only route unless you can get the manufacturer of your surge protector to cough up but I'd doubt it.

4743hudsonj

if your handy with electronics and have a gaming rig (assumes some pc knowledge) maybe just buy a new MB and replace it yourself saing money and hassle.

CashWanted

i could easily change motherboard myself but its probably about 200 quid

4743hudsonj

considering £200 would buy you a MB from the top range of socket LGA 775 range, i doubt it would cost that much to replace spec for spec.