M&S Money 4% ISA

psychy

Many many thanks Ifts. Will go do it straight away.

Richchad

Han an email from M&S Money confirming that they will honour the Issue 9 interest rate even if transfer takes place after 6th April providing they receive it before that date.
However they did suggest I also to inform my existing provider at the same time that I forward my transfer form to M&SMoney to ensure the transfer will proceed without any further delay.

My question is who do I inform, my local LloydsTSB branch, the LloydsTSB BX1 1LT address or the Lloyds Customer Service Centre at Andover where I had an ISA letter last year, as all three have sent me correspondence at one time or another over the last year?

Careful_ly

My question is who do I inform, my local LloydsTSB branch, the LloydsTSB BX1 1LT address or the Lloyds Customer Service Centre at Andover where I had an ISA letter last year, as all three have sent me correspondence at one time or another over the last year?[/QUOTE]

The address I was given last week for the Lloyds Isa team is
Lloyds Tsb ISA support unit, 31-33 Perrymount Road, Haywoods Heath,
West Sussex, RH16 3SP

Richchad

The address I was given last week for the Lloyds Isa team is
Lloyds Tsb ISA support unit, 31-33 Perrymount Road, Haywoods Heath,
West Sussex, RH16 3SP

Thanks for that, why do they keep moving departments to different locations.. :mad:

hallmark

Good thread.

I'm transferring from a Lloyds FRISA. How are people determining their maturity date & are they using that exact date on the M&S form?

I ask because I rang Lloyds just now to ask on what date in April my maturity date was & after about 20 minutes of speaking to various people I was finally told "About the 14th". I explained that wasn't precise enough since I wanted to transfer out & they agreed that if it actually matured, for example, a day later, I would be penalised. So I asked them again EXACTLY what date it matured & was told "on the week that includes the 14th but just put a note on your transfer form that it can't happen until after the old account matures". I told them that wasn't good enough, it must surely be possible for Lloyds to give me a precise maturity date! Eventually after more time on hold I was told that interest will be added overnight on the 15th & the actual maturity date will be the 16th (which is a Saturday).

Anyway, I have zero confidence in Lloyds & that phone call hasn't done anything to change that! So I'm wondering whether to put the 16th as the maturity date on my M&S form, or whether to play it a bit safer & put something like the 18th.

Any views?


thanks

rb10

hallmark wrote: »

Good thread.

I'm transferring from a Lloyds FRISA. How are people determining their maturity date & are they using that exact date on the M&S form?

I ask because I rang Lloyds just now to ask on what date in April my maturity date was & after about 20 minutes of speaking to various people I was finally told "About the 14th". I explained that wasn't precise enough since I wanted to transfer out & they agreed that if it actually matured, for example, a day later, I would be penalised. So I asked them again EXACTLY what date it matured & was told "on the week that includes the 14th but just put a note on your transfer form that it can't happen until after the old account matures". I told them that wasn't good enough, it must surely be possible for Lloyds to give me a precise maturity date! Eventually after more time on hold I was told that interest will be added overnight on the 15th & the actual maturity date will be the 16th (which is a Saturday).

Anyway, I have zero confidence in Lloyds & that phone call hasn't done anything to change that! So I'm wondering whether to put the 16th as the maturity date on my M&S form, or whether to play it a bit safer & put something like the 18th.

Any views?


thanks

Why not just write 'on maturity'. That way they can't penalise you if they do it before the date.

hallmark

I will write that too, but if I don't put any date how are M&S supposed to know when maturity is?

OneADay

hallmark wrote: »

I will write that too, but if I don't put any date how are M&S supposed to know when maturity is?

Not sure it would help but with Halifax (now part of Lloylds), the maturity dates of savings accounts is given in the details you view through online login.

hallmark

No joy unfortunately, I just had a good look around online but I can't see anywhere that shows maturity dates. Thanks for the idea though.

xiox

Richchad wrote: »

Han an email from M&S Money confirming that they will honour the Issue 9 interest rate even if transfer takes place after 6th April providing they receive it before that date.
However they did suggest I also to inform my existing provider at the same time that I forward my transfer form to M&SMoney to ensure the transfer will proceed without any further delay.

How long was it between posting the form and getting the email?
Thanks!