Help needed! Wrong address given!

flutterbyuk25

Please remember to always put a return address on items in future! Even if it's just surname, house no and postcode, this way it should find it's way back to you if it's not delivered.

HTH

x

Victoriajayne

"She hasn't been able to trace it as they say its gone back to my address"

If this is the case, did they refuse delivery because it was in the name of a previous occupant ?
If so, the Signed For tracking details should show as delivery refused ?
I would check with RM to find out what the actual status of the parcel is.

Victoriajayne

oops, hit the button before I meant to ....
Check the status with RM, because the new occupants might have signed for it and kept it, forwarded it to her, or she may even still live there ?

flippin36

Victoriajayne wrote: »

oops, hit the button before I meant to ....
Check the status with RM, because the new occupants might have signed for it and kept it, forwarded it to her, or she may even still live there ?

Thank you Victoriajayne. But no. The status just says Returned to sender. Do you think it will be sat at a sorting office somewhere. With it being recorded surely they will have a system to hold on to it.

custardy

flippin36 wrote: »

Thank you Victoriajayne. But no. The status just says Returned to sender. Do you think it will be sat at a sorting office somewhere. With it being recorded surely they will have a system to hold on to it.

if the status says returned to sender then its on its way back
priority goes to mail on delivery over RTS mail,if you didnt have a return address then its heading to returned letters Belfast

custardy

Victoriajayne wrote: »

"She hasn't been able to trace it as they say its gone back to my address"

If this is the case, did they refuse delivery because it was in the name of a previous occupant ?
If so, the Signed For tracking details should show as delivery refused ?
I would check with RM to find out what the actual status of the parcel is.

not on the customer site,it would usually be delivered,on delivery(not always with RD),returned to sender

flippin36

Thank you custardy...but why Belfast? I'm confused.

custardy

flippin36 wrote: »

Thank you custardy...but why Belfast? I'm confused.

iyems without return address go to the Belfast office
the only office with lefal permission to open mail to source a return address

soolin

Ah yes Belfast- the equivalent of the elephant's graveyard for parcels.

I recall quite a while ago seeing a programme about the lost parcels office and a guy was walking round these vast rooms with shelves and sacks and gurneys full of parcels all destined to remain there unless by some hope someone managed to link a 'lost' claim description with the contenst of a parcel.

OP, is there any invoice or anything in the parcel to link it to you when it does get opened at belfast? Otherwise this might be an expensive lesson to remember to always put a clear return address on all packets in future as without any proof of delivery to anywhere you will lose a paypal claim.

frivolous_fay

I started putting return addresses on items after my birthday present went missing in the post. It only takes one