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NEED help with debt with Orange
Comments
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You can call the billing team and try to come to an agreement (as long as the debt hasn't been sold on). If you've been cut off already they won't reconnect until you're in credit again.
If you have defaulted than according to the T&C's they can claim all the contract fee's upfront. They have nothing to prove it's a contract breech and covered in the T&C's both side are bound by.0 -
Sounds as if the debt hasn't been sold on then (yet), if Orange can still do a deal?
These things can get bounced round several collectors first.
Assuming the calculation of the fees on breach of contract are correct, I also can't see what there is to prove.Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
I believe they are willing to accept full payment for the contract to allow you to carry on using the service, pay the full £480 and this will put your account into a credit of £385.04. Thus you won't have any future monthly payments as they are now all paid up till the contractual end date.
The alternative is they cancel the contract and peruse for the £480, and you would therefore waste £480 just paying of a debt for a service you aren't entitled to use due to breach of contract.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0 -
Orange have told me the debt has been sold on, but, i could have canceled the contract in Aug under there price increase and walked away from the situation, if they had told me about everything.
I simply cant afford £96, so is it worth a letter to BC to explain the situation, and see if orange will let me pay the £96 and have done with the matter.
I cant see how i still owe £480, as im sure my contract we renewed last year sometime.0 -
If Orange have sold the debt on there's no point talking to them as it's now got nothing more to do with them.
I have no idea how flexible the agents will be, you can but make them an offer and see what they say.
By the sound of it you need to check when your contract was renewed and work it out from there. It possible, if its been passed on, that the agent is now adding their admin recovery costs.0 -
Have i got any chance in regards to the debt being in the wrong name??
Also, i have e-mail the debt people but no response, and that was 10 days ago now . . .0
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