desperately seeking some help

dizzyblonde85

It was working absolutely fine though... the only thing I did was start it up with a cd rom in the drive... which sent it to the windows error message and i started it up as normal.... and then went back to the error message... not too concerned about data as I do make regular back ups, this is a nightmare!

-TangleFoot-

dizzyblonde85 wrote: »

how do i access the recovery console??

What version of Windows do you have?

SmudgeUK

If DELL code is correct, then it is internal HDD failed, and DELL codes, are well known for being spot on, you only have to knock a laptop or drop it or anything for a number of components to become faulty, i would suggest looking on ebay, to see how much a hdd is for the machine, cause these laptop repair guys you find in the paper cost a fortune, and dell will want you to send machine in etc, and still charge loads

-TangleFoot-

SmudgeUK wrote: »

dell will want you to send machine in

If it comes to that you can fit the replacement yourself by following the instructions here.

SmudgeUK

-TangleFoot- wrote: »

If it comes to that you can fit the replacement yourself by following the instructions here.

Which is wh i said your bettr off looking on ebay for a replacement, and all the dell laptod hdd's i have seen on there includes fitting instructions.

dizzyblonde85

windows vista.... Push F8 and it takes me to a menu and i want to go into repair my computer to get further options but it wont let me go further than that...
Oh no Smudge.... thanks for the advice.... i just cant work it out, havent dropped it or anything, lives in an office, nobody uses it but me...

-TangleFoot-

SmudgeUK wrote: »

Which is wh i said your bettr off looking on ebay for a replacement, and all the dell laptod hdd's i have seen on there includes fitting instructions.

Why would you need a 'Dell' HDD? They don't even make the damned things!

dizzyblonde85 wrote: »

windows vista

Look here; the relevant bits are under METHOD TWO, steps 2 and 4.

dizzyblonde85

will look for a new hard drive, cant start my computer up in safe mode tangle foot

macman

Are you sure it's not still in warranty? A lot of Dells are sold with extended warranties- I've known people insist that it's only 12 months, and on checking the service tag on their website it shows 3 years! But if it's only weeks out, I would call Dell anyway and plead your case-if you ask nicely and don't demand, you might get lucky.
If you post the service tag here (7 digits on a sticker on the case) someone can check for you.

dizzyblonde85

69FB54J is the service tag......