new delivered car different from advertised specifcation

cyclonebri1

deviant wrote: »

I recently bought a new car and have found that it is not the same as the advertised brochure or specification for model I purchased.

These range from cosmetic functional changes i.e. roof bars, boot light, chrome exhaust not on the car anymore,photos in brochure show these features
to functional items listed in the specification but not supplied with the car such damper on the glove box when mine does not have one.

The manufacturer states they can change the specification without notice, the specification and brochures are the same as when I ordered the car to current date on their website and same as the brochures in the dealer. I was never notified that these changes occured as its only due to fuller inspection after delivery I have noticed these changes however they are still advertised as having these items.

Where do I stand?[/QUOTE]

In a more !!!!ed off position than if you had bought a nearly new car and could see exactly what you were getting before you signed on the dotted

hartcjhart

did the brochure have a photo of the dashboard??

LandyAndy

maninthestreet wrote: »

Please name the the vehicle model/trim leve and manufacturer. I would contact the manufacturer's customer service department directly, explaining your problems, particularly the lack of response from the dealership.

The OP says it is 'top of the range' but it sounds to me like this is going to be a bargain basement range.

vikingaero

All my cars have boot lights, but I've fitted a LED light on the roof so that:

1) The boot is fully illuminated rather than from one side
2) I can leave the boot open for long periods without draining the battery

Total cost of the LED light and batteries? About a fiver.

cyclonebri1

vikingaero wrote: »

All my cars have boot lights, but I've fitted a LED light on the roof so that:

1) The boot is fully illuminated rather than from one side
2) I can leave the boot open for long periods without draining the battery

Total cost of the LED light and batteries? About a fiver.

Is it blue and can be seen from afar, cool:cool:,

CHR15

Is it a trabant??

Seriously, what car doesn't have a glovebox damper or a light in the boot??

If removing those items has saved the manufacturer money, this must be one of the cheapest cars on the road

FelinePrincess

What is a glovebox damper?! I've never actually heard of one :rolleyes:

I do feel bad for the op - when you spend alot of money on something you want to get exactly what you were expecting even though the differences might seem trivial I think I would be dissapointed too.

Have you spoken to the dealership about the issue?

vikingaero

cyclonebri1 wrote: »

Is it blue and can be seen from afar, cool:cool:,

It's white.... with a bluish tinge. :eek: It's great for lighting up the laydeez that I pick up in nightclubs. I turn on the light and get them to strip in the back so that the people behind can see what I'm going home to. :rolleyes::D

almillar

He was told by the salesman that the car would be exactly the same as the one pictured, except for the roof rack. Therefore he should have expected to see the chrome exhaust etc. But he probably shouldn't have taken delivery. Manufacturers saying that spec is subject to change is all well and good, but then customers can also order the car subject to actually getting what they want.

cyclonebri1

vikingaero wrote: »

It's white.... with a bluish tinge. :eek: It's great for lighting up the laydeez that I pick up in nightclubs. I turn on the light and get them to strip in the back so that the people behind can see what I'm going home to. :rolleyes::D

In your faking dreams, you spend ttttttooooo much time on here for that sort of thing;)