We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

new delivered car different from advertised specifcation

124

Comments

  • cyclonebri1
    cyclonebri1 Posts: 12,827 Forumite
    deviant wrote: »
    I recently bought a new car and have found that it is not the same as the advertised brochure or specification for model I purchased.

    These range from cosmetic functional changes i.e. roof bars, boot light, chrome exhaust not on the car anymore,photos in brochure show these features
    to functional items listed in the specification but not supplied with the car such damper on the glove box when mine does not have one.

    The manufacturer states they can change the specification without notice, the specification and brochures are the same as when I ordered the car to current date on their website and same as the brochures in the dealer. I was never notified that these changes occured as its only due to fuller inspection after delivery I have noticed these changes however they are still advertised as having these items.

    Where do I stand?[/QUOTE]

    In a more !!!!ed off position than if you had bought a nearly new car and could see exactly what you were getting before you signed on the dotted:confused:
    I like the thanks button, but ,please, an I agree button.

    Will the grammar and spelling police respect I do make grammatical errors, and have carp spelling, no need to remind me.;)

    Always expect the unexpected:eek:and then you won't be dissapointed
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    did the brochure have a photo of the dashboard??
    I :love: MOJACAR
  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
    Part of the Furniture 10,000 Posts
    Please name the the vehicle model/trim leve and manufacturer. I would contact the manufacturer's customer service department directly, explaining your problems, particularly the lack of response from the dealership.

    The OP says it is 'top of the range' but it sounds to me like this is going to be a bargain basement range.
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    All my cars have boot lights, but I've fitted a LED light on the roof so that:

    1) The boot is fully illuminated rather than from one side
    2) I can leave the boot open for long periods without draining the battery

    Total cost of the LED light and batteries? About a fiver.
    The man without a signature.
  • cyclonebri1
    cyclonebri1 Posts: 12,827 Forumite
    vikingaero wrote: »
    All my cars have boot lights, but I've fitted a LED light on the roof so that:

    1) The boot is fully illuminated rather than from one side
    2) I can leave the boot open for long periods without draining the battery

    Total cost of the LED light and batteries? About a fiver.


    Is it blue and can be seen from afar, cool:cool:,



    ;)
    I like the thanks button, but ,please, an I agree button.

    Will the grammar and spelling police respect I do make grammatical errors, and have carp spelling, no need to remind me.;)

    Always expect the unexpected:eek:and then you won't be dissapointed
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Is it a trabant??

    Seriously, what car doesn't have a glovebox damper or a light in the boot??

    If removing those items has saved the manufacturer money, this must be one of the cheapest cars on the road
  • What is a glovebox damper?! I've never actually heard of one :rolleyes:

    I do feel bad for the op - when you spend alot of money on something you want to get exactly what you were expecting even though the differences might seem trivial I think I would be dissapointed too.

    Have you spoken to the dealership about the issue?
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Is it blue and can be seen from afar, cool:cool:,



    ;)

    It's white.... with a bluish tinge. :eek: It's great for lighting up the laydeez that I pick up in nightclubs. I turn on the light and get them to strip in the back so that the people behind can see what I'm going home to. :rolleyes::D
    The man without a signature.
  • almillar
    almillar Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    He was told by the salesman that the car would be exactly the same as the one pictured, except for the roof rack. Therefore he should have expected to see the chrome exhaust etc. But he probably shouldn't have taken delivery. Manufacturers saying that spec is subject to change is all well and good, but then customers can also order the car subject to actually getting what they want.
  • cyclonebri1
    cyclonebri1 Posts: 12,827 Forumite
    vikingaero wrote: »
    It's white.... with a bluish tinge. :eek: It's great for lighting up the laydeez that I pick up in nightclubs. I turn on the light and get them to strip in the back so that the people behind can see what I'm going home to. :rolleyes::D


    In your faking dreams, you spend ttttttooooo much time on here for that sort of thing;)
    I like the thanks button, but ,please, an I agree button.

    Will the grammar and spelling police respect I do make grammatical errors, and have carp spelling, no need to remind me.;)

    Always expect the unexpected:eek:and then you won't be dissapointed
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.