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t mobile refused contract!?
Hi,
My DH ordered a phone from buymobilephones.net on Thurs,11 months free on a 12 month contract with T-mobile but later on in the day had an email to say that the network(t-mobile)had declined his contract!
After calling buymobilephones they said they had no other info other than it was declined and after speaking to T-mobile they said he had to write to them to get more details.
Does anyone know what possible reasons they could have to decline a contract?We have an excellent credit rating so cannot think why elsethey would refuse!!!!
Thanks
My DH ordered a phone from buymobilephones.net on Thurs,11 months free on a 12 month contract with T-mobile but later on in the day had an email to say that the network(t-mobile)had declined his contract!
After calling buymobilephones they said they had no other info other than it was declined and after speaking to T-mobile they said he had to write to them to get more details.
Does anyone know what possible reasons they could have to decline a contract?We have an excellent credit rating so cannot think why elsethey would refuse!!!!
Thanks
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Comments
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Moved house in the last year?
Are you on the voters roll? (that one would be a killer)...0 -
Have lived in same house 15 years!Yes both on electoral roll,just doesn't make sense!0
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What is his credit rating like, does he have a lot of credit already, such as several current accounts, credit cards (even if not in use, the credit is available), loans. Has he ever defaulted on paying back credit such as loans, mobile phones, gym membership etc.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0 -
How about other mobile acc's ?0
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Credit is brilliant,never defaulted on anything.
Has a contract with vodafone which is up now,just got pac code in order to get new contract,never missed a payment?!0 -
Odd, doesn't sounds like a credit or identity check problem.
Have you tried getting a contract direct from t-mobile rather than via a 3rd party company.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0 -
No,DH was hoping to get a free line rental deal via redemption,which he has done for the last 3 years,also on the email they advised not to try getting another contract for 3 months as it can diversely effect your credit rating!?0
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A mobile contract is similar to a credit application. The advice is no more than 3 applications in 3 months. So he could still try via another 3rd party provider.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0 -
Do you think its worth trying for a similar deal with another 3rd party?Wouldn't T-mobile refuse that one aswell?0
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I would ring t-mobile sales team ( http://www.t-mobile.co.uk/shop/mobile-phones/order-by-phone/ ) first and ask if they would accept you as a customer, if they would then buying via another 3rd party is worth a shot.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0
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