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Maximum Speed on Virgin NTL 250 Modem?

A couple of questions please.
Does this Virgin modem support speeds up to 10Mbps? I have a friend on the 'L' package, but he's only getting around 3Mbps. and as far as I'm aware all accounts have now been upgraded to 10Mbps nationally now?
This modem has both a USB and an ethernet connection. He's using it on USB, and what's worse it's an ancient Pentium 4 with only USB 1. Is this most likely to be the cause of the slow line speed?
I'm going to lend him an ethernet cable to try out tomorrow, but wondered if the modem needs upgrading anyway-although it's marked NTL he says it's only 2 or 3 years old?
No free lunch, and no free laptop ;)

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    According to...

    http://forums.moneysavingexpert.com/showthread.html?t=420229

    it won't even support 4Mbps on USB but does have an ethernet port.
  • spike7451
    spike7451 Posts: 6,944 Forumite
    macman wrote: »
    A couple of questions please.
    Does this Virgin modem support speeds up to 10Mbps? I have a friend on the 'L' package, but he's only getting around 3Mbps. and as far as I'm aware all accounts have now been upgraded to 10Mbps nationally now?
    This modem has both a USB and an ethernet connection. He's using it on USB, and what's worse it's an ancient Pentium 4 with only USB 1. Is this most likely to be the cause of the slow line speed?
    I'm going to lend him an ethernet cable to try out tomorrow, but wondered if the modem needs upgrading anyway-although it's marked NTL he says it's only 2 or 3 years old?

    Mate,
    I still have my service manuals from my Service Tech days with NTL,Gimme a while to dig them out.
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Cheers guys, looks like it's certainly worth swapping the USB cable for an ethernet cable to see what improvement we can get, If still nowhere near 10 megs, then he can call Virgin.
    No free lunch, and no free laptop ;)
  • spud17
    spud17 Posts: 4,423 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Does this Virgin modem support speeds up to 10Mbps? I have a friend on the 'L' package, but he's only getting around 3Mbps. and as far as I'm aware all accounts have now been upgraded to 10Mbps nationally now?

    There is a long running thread on Digital Spy, which even now has reports of customers still not upgraded.
    Move along, nothing to see.
  • jb66
    jb66 Posts: 1,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Virgins modems on USB cannot go over 4mb.
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Update: swapped the USB cable for an ethernet cable, and the speed went (after a reboot of the cable modem) from about 3Mbps to just under 10 Mbps. Not a bad result for 10 minutes work I thought!
    Thanks to all for your advice.
    No free lunch, and no free laptop ;)
  • spike7451
    spike7451 Posts: 6,944 Forumite
    Sorry could'nt get back to you in time.The speed in the book is listed as 10Mbps max.
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    spike7451 wrote: »
    Sorry could'nt get back to you in time.The speed in the book is listed as 10Mbps max.

    Then the book is spot-on spike.
    No free lunch, and no free laptop ;)
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