PC Freezes when trying to watch a dvd.

cpu

I have tried the Windows Media player to watch a dvd and it tells me it doesn't have the correct files to view the dvd.

I then installed PowerDVD which froze as soon as it opened. I uninstalled it and then tried WinDVD which also froze. Obviously a problem with my pc rather than the programs.

Can anyone help please?

Browntoa

how much Ram do you have ??

(right Click on "My Computer" then clcik on Properties and it will tell you )

Windows Xp ??

cpu

XP

2 GB Ram

Browntoa

mmmm, what Video card

is this a standard Film DVD ??

cpu

Radeon X1800

Just tried 2 other DVD's and same thing happened. (Normal shop bought DVD's).

Also seem to have a problem with Internet Explorer shutting down and/or freezing. Might all this be connected to an upgrade to Flash 8 I did a week or so ago?

Uninstalling Flash has had no effect though.

dickibobboy

have you ran spyware and virus scans? these my be hogging up your ram when playing and causing other problems,

Browntoa

when you do Ctrl , Alt ,Del and go into task manager how much CPU is being used , normal about 5% to 10% if nothing much running

cpu

Swings between 0% - 7% for cpu usage, but sits mostly around 0%. 361MB PF usage (no idea if that's relevant).

Spyware/virus scans show up nothing.

Browntoa

thats me out of ideas.....

like you say sounds like some sort of corruption, can you go to a Restore point before the Flash 8 Update ??

cpu

Thanks for trying to help. I might just go the whole hog and do a complete reformat.

Quincy_3

What happens if you right click the drive and then click properties is the drive being seen as the correct sort of drive i.e DVD, CD, CDRW?

And have you tried any hardware software updates, what about any other burning software as Nero has some issues, I take it you have all updates aswell.