buyer complaint

---lee---

OP, tell em to take a running jump! It's their house now and their problem to sort out.

It was raining when I moved last also so I covered the carpets at our old house with sheets and spent my last hour in the house crawling around scrubbing the muddy marks off them.

When we arrived at our new house, it was filthy and I had to pay extra for the removal men to sit outside in the van for two hours as the people were still packing at the new house at the agreed depature time. We also found a few issues like the shower leaking through the ceiling but it never even occured to me to try and get any money back.

poopscoop, chill. Nobody is calling you a liar. I've only sold a house once before, but not money was kept back for anything. Could it be that it's a recent thing or only in Scotland or something?

poopscoop

---lee--- wrote:

Could it be that it's a recent thing or only in Scotland or something?

No, I live in England and it happened in 2001 & 2004. It's probably an option you can ask your solicitor

seabiscuit_2

My attitude would be:

a - if he wanted things doing - he should have got them in writin before signing the contract to buy - we were advised to visit the property before we signed if we had anything we wanted to check

b - hes waited a month - can he prove that the carpet damage before he bought the house?

perc

poopscoop wrote:

the solicitor usually holds on to a few hundred quid and this is refunded to you when the buyers have checked everything

I've not heard of this either - you have any more details?

Bossyboots

I have never, ever heard of money being kept back by a buyer's solicitor. A contract price is a contract price and unless you have it specifically written into the contract there is no scope for money to be retained.

poopscoop, making snide remarks at Doozergirl who, from her posts on these board has a lot of experience in these matters, does you no credit. What you have experienced is not the norm.

If the carpets were left dirty because of removals then I think the buyer might have cause to gripe but the solution is to pay for or towards them being cleaned, not replaced. Whether this is a reasonable suggestion or not would depend on the level of dirt deposited on the carpets,

Hippychick

As they sent the letter a month after completion it's a bit cheeky. I've heard of people trying to claim for a new house being a tip on the day or day after completion, but a month is too long, who's to say your buyer didn't break the window?

Tell them to get stuffed, they should have reported it earlier if they wanted anything done about it.

poopscoop re keeping money back, i've worked in conveyancing for years and have never heard of this before, from dealing with hundreds of other solicitors in different transactions it's a first. Your solicitor must just have a special one off requirement that he does that.

Emmzi

In certain circumstances a buyer may ask for a retention. This is ifsale is subject to things being fixed. When fixed, seller gets the cash.May be a scots law thing, doesn't happen that often, mainly with structural stuff inmy experience.

poopscoop

Emmzi wrote:

In certain circumstances a buyer may ask for a retention. This is ifsale is subject to things being fixed. When fixed, seller gets the cash.May be a scots law thing, doesn't happen that often, mainly with structural stuff inmy experience.

wahay, at least someone has heard of the retention. May not be standard but you now know that it's available.

Hippychick, being in conveyancing I cannot believe you have not heard of it. I know a lot of developers ask for this for p/x and is also available to individuals.

Bossyboots, in may not be the norm, but at least you have learnt something new today/yesterday. Also, checkout the "without prejudice" post

regards

Bossyboots

The retention is a sum agreed in advance to be held in relation to specific items. For instance, if it had been agreed in advance that the window would be fixed they could have asked for sufficient to be held back in case it was not.

This is not the solicitor "usually" holding money back. This is a specific agreement in a particular transaction. Unless such retention is pre-arranged, the solicitor will not and cannot hold funds back for the buyer to check all is in order.

Doozergirl

Then I hope you were buying when you experienced that poopscoop! You said 'usually' and that is not the case. You gave your experience and I gave mine. That's what happens here.

If the OP asks a question and I want to agree with previous advice, then I'll reinforce it whilst appreciating that the comment wasn't originally made by me. I consider it to be polite.

No offence caused though, I like you abrasive.