buyer complaint

chloejane_2

hi we have sold our house 1 month ago and settling in well at the new house, we have just recieved a letter from our solicitor which was passed on from our buyers solicitor complaining about a broken window and he wants us to pay for a new one, he also wants us to pay for a new carpet in the front room etc etc. new our buyer viewed the property twice left to look around at his own free will, he didnt pay for a survey just a valuation, is there any come back on us, will we end up paying for these things, im sure we wont but some heplful advice would be good if anyone has been in this situation before, thanks

vansboy

A polite ' surprised to hear from you' letter, but saying simply, it's not something you had expected & you definitly wouldn't be in a position to consider this, or any other claims from thewm.

Or possibly, the BETTER option would be to simply ignore the letter & not respond.

DOH!!! Some people have a nerve!!

VB

towseriv

I am sure brighter minds than mine will be able to say more but when we sugned our solicitor pointed out the same old adage as everywhere. Caveat Empor. This buyer beware concept is the same throughout I believe so how can he possably try and blame you unless he is saying you did these things after his valuation and the last time he was there. Besides which I thought carpets were an added extra that no-one took as being part of the deal?

Jay-Jay_4

They're having a laugh

WHY would anyone in the world replace the carpet in a house they had sold a month ago?

Ignore them or ring up their solicitor and laugh down the phone. What are they going to do if you don't buy them a new carpet........ ask for a refund?

:rotfl: eejits!

chloejane_2

thanks for the reply, i did email my solicitor and say that we would not be buying a new one etc, and yes it was a shock and very cheeky as we had put new carpets in the house and the rest is quary tiled floors lol.

chloejane_2

towseriv he has said we broke the window after he looked at the property and he didnt get a survey he only had it valued so they didnt look at the windows, and hes saying he dont like the carpets and they were a bit dirty which they may have had marks on them from the removals as it rained both times we went to move, as we packed once and the buyer and his solicitor didnt like the completion date and didnt tell anyone until we were packing the first time, but i wont go into that as its a long story.

jasons_2

I think that unless you had agreed to replace the carpet and said so in the contract before you exchanged they havent got a let to stand on.

Its farcical really that you complete a fixtures and fitting list as when we moved into a property the previous owner removed all the built in kitchen appliances- even thogh they were included in the fixtures and fittings.

Our solicitor said we had no redress legally and suggested that we try and sort it with the seller amicably.

This didnt happen, we did get some recourse though as he 'dissapeared' owing lots of people money- we took great delight in sending them round to his mothers house!

chloejane_2

that kind of gives me more hope, but not so good for you!

poopscoop

the solicitor usually holds on to a few hundred quid and this is refunded to you when the buyers have checked everything

Doozergirl

poopscoop wrote:

the solicitor usually holds on to a few hundred quid and this is refunded to you when the buyers have checked everything

What? I've never even heard of this, let alone experienced it.

It's already been said, but Caveat Emptor. It's a buyer's responsibilty to check that everything is the way they want it before they buy, or they must negotiate accordinglyy. The OP's buyer should have paid for a carpet cleaner, not a solicitors letter!

Didn't anyone tell him that houses generally come second-hand?

poopscoop

Doozergirl wrote:

What? I've never even heard of this, let alone experienced it.

It's already been said, but Caveat Emptor. It's a buyer's responsibilty to check that everything is the way they want it before they buy, or they must negotiate accordinglyy. The OP's buyer should have paid for a carpet cleaner, not a solicitors letter!

Didn't anyone tell him that houses generally come second-hand?

Oh, Doozergirl has experienced this before so it mustn't be true. Are you calling me a liar? I've experienced it twice before on two sales.

Like you already mentioned "it's already been said" so no need to repeat what someone else has put.