Telephone calls from banks trying to sell stuff - no more pressure

LeeSouthEast

Because it's polite?

Grouchy lot lately!

iolanthe07

My bank (Lloyds) never phone me, because I asked them not to. How hard is that?

Alpine_Star

LeeSouthEast wrote: »

Because it's polite?

Grouchy lot lately!

Is making unsolicited telephone sales calls to the private homes of people who are perhaps eating, sleeping or ill and requiring them to answer the phone polite?

opinions4u

Alpine_Star wrote: »

Is making unsolicited telephone sales calls to the private homes of people who are perhaps eating, sleeping or ill and requiring them to answer the phone polite?

You will read many posts on these boards complaining that banks never advised them about a better product or service that they had available.

Banks will employ a range of contact strategies including telephone, email, direct mail and in branch selling.

If a customer doesn't wish to be contacted by a particular method they should simply advise their bank and, strangely, they won't be contacted that way.

Unsolicited phone calls in themselves are not impolite. The recipient has a range of choices:

- ignore the phone
- politely explain that you're not interested
- politely ask to be removed from that form of marketing
- discuss and even buy the product with the agent

LeeSouthEast

Alpine_Star wrote: »

Is making unsolicited telephone sales calls to the private homes of people who are perhaps eating, sleeping or ill and requiring them to answer the phone polite?

You choose to answer it or not. If it's not convenient, let it ring. The banks are not forcing you to enter into conversation with them are they.

Alpine_Star

opinions4u wrote: »

Unsolicited phone calls in themselves are not impolite.QUOTE]

In my view you're wrong as being unsolicited they are by nature intrusive and intrusive is impolite. Far better for them to stick to mailings

LeeSouthEast

Most telephone calls are unsolicited by nature.

I'll get my coat.

Alpine_Star

LeeSouthEast wrote: »

Most telephone calls are unsolicited by nature.

I'll get my coat.

'Unsolicited' is universally and primarily a word to describe an unprompted sales approach

Would you seriously describe something like a call from your mother as 'unsolicited'? Or would the correct word be 'unexpected'?

LeeSouthEast

adj.
Not looked for or requested; unsought

Fits most of the calls I get, which are "overtime. Get your !!! to work" or (in a very bad indian accent) "Hi, who your utilities is provider yes?".

Neither were particularly requested.

Alpine_Star

LeeSouthEast wrote: »

adj.
Not looked for or requested; unsought

Fits most of the calls I get, which are "overtime. Get your !!! to work" or (in a very bad indian accent) "Hi, who your utilities is provider yes?".

Neither were particularly requested.

And just as unwelcome I should imagine.

You can Google definitions all you like but I can only state what I said earlier: 'Unsolicited' is universally and primarily a word to describe an unprompted sales approach''.

And I don't buy the argument that one can only blame oneself for not exercising the 'option' to pro-actively seek to have one removed from the sales target list. Do the banks exercise their option of asking you in branch or by post if you'd find it acceptable to call?