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AVG Installation/Uninstallation problems

13

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Can you please goto LOGS in malwarebytes and post the top of the log (So i have it all)?
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    TICK these in hijack and click to FIX them ~
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - Startup: Orion.lnk = C:\Program Files\Convesoft\Orion\Messenger.exe
    O4 - Global Startup: Empowering Technology Launcher.lnk = ?
    O16 - DPF: {4DCA1E08-4147-4A3D-8CA6-E095DF189FAB} (CPlayFirstNightshiftControl Object) - http://www.gamehouse.com/games/NightshiftJaguarsEye.cab
    O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - http://www.gamehouse.com/games/gamehouse/ghplayer.cab
    :idea:
  • Sorry, didn't realise I had missed a bit.


    Malwarebytes' Anti-Malware 1.41
    Database version: 3138
    Windows 6.0.6002 Service Pack 2 (Safe Mode)
    10/11/2009 09:32:05
    mbam-log-2009-11-10 (09-32-05).txt
    Scan type: Full Scan (C:\|D:\|)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Please run COMBOFIX

    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be)

    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
    :idea:
  • I've deleted the files you indicated and then tried to run Combo Fix but keep getting the message that it is not compatible with my operating system. I was running it in safe networking mode on Google Chrome and also tried running as adminstrator. I've had a look round and some people seem to have had the same problem though others say they don't so it seems to be the luck of the draw.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Put combofix onto your desktop
    RIGHT click and RENAME to 'qwerty.exe'
    :idea:
  • Yes, I've already tried that but it still doesn't work. Sorry to be such a pain.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download GLARY UTILITIES
    http://www.glaryutilities.com/download/gusetup_slim.exe
    Run the ONE CLICK scan
    :idea:
  • Ok, I've done that. I assume I just delete the findings? I tried to save to my system but I don't think I can.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Delete the lot
    :idea:
This discussion has been closed.
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