Have i been screwed over?

phil999_2

i will call my cc company i am getting really worried. it has taken ages to save that money up for taken it all. if this is a scam then i wont use ebay ini the future.

soolin

phil999 wrote:

i will call my cc company i am getting really worried. it has taken ages to save that money up for taken it all. if this is a scam then i wont use ebay ini the future.

Ebay isn't the problem entirely. Read the tutorials they all start with suggesting that you check the history and feedback of your seller before you bid. Also most articles suggest using paypal for large amounts, and I would add to that and say use a credit card through paypal as you have even more of a full back position should it go wrong.

You must treat ebay like you would any other place, I'm sure you wouldn't buy from a bloke in the pub with no 'history' and no one willing to vouch for him and would suggest you need to be as cautious on ebay.

All is not lost here though as at least you used a credit card with nochex rather than a debit card. So do let us know what the CC company say, and if they don't sound hopeful keep on at them as sometimes they like to try and get out of any obligation. I can't pretend that getting money back via nochex even with a card is as easy as it is via paypal, there are some strange difference between the way nochex and paypal are set up and whether they are handlers, merchants or just a middle man, but keep on at it.

Soo

phil999_2

update: nochex closed my ticket without even responding so i ripped into them and mbna are closed until the morning. I got the following from ebay but have written to them asking why out of the 5 auctions they closed 4 and left the last one and what the violation was the listing for all 5 was the same in everyway. I will keep everyone updated.





Hello Phil,

Thank you for writing to eBay. I appreciate the chance to assist you regarding your transaction for item *** - ***

This listing was in violation of our eBay policy and as a result had to be removed from the site.

After a listing is removed, feedback cannot be left for either the seller or the buyer, and the seller has been notified that the listing was removed and voided. Please be aware that your account on eBay is not affected by the removal of this listing.

If you have already sent your payment, there's a good chance that the situation can be resolved. When you haven't received the item yet, you can ask the seller to refund your payment and possibly any additional fees you may have paid. You will need to email the seller and resolve this amicably.

If this can not be worked out amicably you may wish to contact your Bank or the payment service provider, should you not be happy proceeding with the transaction. They may be in a position to reverse the payment.

Should you have paid for this item, after the item had closed and before eBay removed the listing, where you cannot satisfactorily conclude with the seller or retrieve your money, please write with details through our webform at the below URL:

http://pages.ebay.co.uk/help/basics/select-support.html

Please select "Report problems with other eBay members > Fraud concerns for buyers > You paid for an item but never received it"

When you have paid for the item through PayPal, you may find the following page useful:

http://www.paypal.com/uk/cgi-bin/webscr?cmd=_pbp-info-outside

We hope that this information has helped and eased your concerns.

Your cooperation is appreciated in this matter.

Regards,

Sugar_Coated_Owl

phil999 wrote:

if this is a scam then i wont use ebay ini the future.

Surely prior to using eBay you were aware of various scams? Surely alarm bells should have been ringing as soon as you saw the auctions. You trusted a seller with 0 feedback. £500 is a lot of money, I really hope your Credit Card company are helpful.

phil999_2

of course i was aware of various ebay scams but it did and still does look real. It looks that nochex offers ZERO support for this kind of thing but mbna does basically i have to give them 30 days to deliver after that mbna will sort it for me.

soolin

phil999 I'm not quire sure how a zero feedback can give you any indication of how good a seller is? AS for nochex the reason a lot of sellers prefer it to paypal is becuase they are not subject to as many forms of chargeback and before paying by any means it is a good idea to look to see how to get your money back if it does go wrong.

Luckily though from your post it does sound like your CC company are willing to assist, so that is good.

Soo

phil999_2

also as an fyi i was told i could claim it back from ebay using the link if my credit card company doesnt and the items are not delivered.

http://pages.ebay.co.uk/help/tp/esppp-process.html

frivolous_fay

'eBay's Standard Purchase Protection Programme reimburses buyers for eligible transactions when:

*

An item was not received.
*

An item was received but significantly not as described.

You'll be reimbursed up to a maximum of £120.00 (less £15.00 to cover processing costs).'

Note the £15 processing fee.
More importantly, note 'eligible transactions'

'Eligible transactions

* The final price of the item is over [ebay forgot to fill in this gap]. Multiple listings cannot be combined into one claim to become eligible, even if purchased from the same seller. Items purchased through Multiple Item Listings are eligible, provided the combined value of all items purchased through a single listing is over .
* You are a winning bidder or fixed price buyer of an item listed on the eBay site.
* Both you and the seller had a feedback rating of zero or above at the close of the listing.
* Your item is legal and in accordance with eBay's Listing Policies and User Agreement.
* Payment was sent to the seller in good faith and proof of payment can be documented.
* You have not exceeded the three claims per six-month limit.
* If you paid with a credit card (either directly to the seller or through an online payment service other than PayPal) you must have already contacted your credit card issuer and sought reimbursement from the issuer prior to filing a claim.'

phil999_2

it was ebay that told me i could claim that..

soolin

phil999 wrote:

it was ebay that told me i could claim that..

They would:eek: However ebay claims as frivolous_fay has posted isn't going to be much good for you unfortunately.


Soo