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Former_MSE_Archna

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HILDA_2

i have read your advice on bank charges. is there no way to get charges back from loan companies?

Edinburghlass_2

You can claim some charges from a loan account, obviously not the interest but late payment fees will come under this.

Have a read of this thread...

http://forums.moneysavingexpert.com/showthread.html?t=304698

con69

we set a "short term" loan 1 year ago as it was supposed to be going on to our mortgage 1 year on we have found out the loan has not been paid and we have received several letters from the bank demanding all the money to be paid back.

JillytheJack

I own properties which are let. Due to the financial situation I have a nett income after mortgages on these properties of only £12,000.00 per year. Is this my gross income for means testing or is the gross income before mortgages and other expenses my gross income? I can find no guidance.
Also because I am self-employed and my hours are irregular do I put down an average of, say 0ne to 15 hours a week?

roamer45

Great flight info for UK based but I am an expat so am interested in flights from Europe to worldwide. Are you planning to extend your flight info to cover this?

Irisedd

Great site but no info on how to use forums.I've posted a question but have no idea how to see replies although have received 5 emails saying I've had replies. Spent hours looking for a basic help guide.

Edinburghlass_2

Have a read of sra's Unofficial A=Z thread which is just above this thread...

https://forums.moneysavingexpert.com/discussion/35717

for more general help in the use of vBulletin, have a read of the User Help which is in the green bar just above this thread, but I have to agree its not particularly obvious if you aren't used to forums.

FAQ is here... http://www.moneysavingexpert.com/site/faqs

moneybabe

Is there any way to include Wales in the House Price calculator. Is Wales similar to any other area listed in the tool? I'd be really grateful for some help by the MSE team on this one. Thanks

Former_MSE_Andrea

Hi moneybabe

We have an explanation on why Wales and Northern Ireland aren't in it in the Q&A dropdown, Why doesn't this apply to Wales and Northern Ireland?

AbisDaddy

Hi Martin and team
Thanks for pulling together such a fab site.

I have a question though that I could not readily see an answer to. I had a bad experience with an online retailer that has (considering feedback on this site and others) a suprisingly high google ranking. With hindsight I am sure I broke some of your golden rules in paying money to this company.

However, I had a thought that responses albeit very unhappy customers might perversely be adding to the company's google ranking that had foolishly led me to think they were reputable. I read this interesting article and wonder whether your site takes the precaution to prevent search engines giving weight to bad comments as I see some US feedback sites do. SOmething about “rel=nofollow” to anchor tags.
(can't give link as a newbie)
Apologies if all is in place and I just missed the post. Grateful for any clarification you can give
Thanks again

Ben