Norton Antivirus

frankie1star

I really need some help, have upgraded my Norton (online) and ever since have't been able to complete liveupdate. Keep getting error message LU1875, followed all the instructions to 'run' it but still no luck. Don't have any email contact with symantec or online support with my subscription, so could any techie person please help me

Chippy_Minton

Follow the instructions in http://service1.symantec.com/support/sharedtech.nsf/docid/2005102616174713?Open&src=tranus_con_br.

frankie1star

Thanks chippy but have done that more than once, didnt work

Chippy_Minton

Have you tried the 2nd solution linked at the bottom? http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2006032308383613

frankie1star

Yes it doesn't seem to load the intelligent updater, huh....not so intelligent eh!!

Flexible_Friend

I think you need to download the new version of the Liveupdate program from Symantec.

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1999051911110813

link direct to download

http://www.symantec.com/techsupp/asa/ss/sa/index.jsp?said=lu&act=intro&sess=251963802&docid=1999051911110813

Once re-installed everything should work fine.

frankie1star

Hi flexible friend

I have done this as well, when it says downloading files may take a few minutes, nothing much happens and whatever is happening is taking longer than a few mins....but thank you for your help anyway!!

Stompa

Yesterday, I updated LiveUpdate and discovered that I also got the LU1875 error. A bit of Googling found this:

http://jaspal.wordpress.com/2006/04/11/error-lu1875-this-update-failed-during-its-preprocessing-welcome-text-phase/

which fixed it for me. Good luck!

frankie1star

Hi Stompa

Finally got round to try and do this, excuse my ignorance can you tell me how???

Browntoa

Un Register DLL

You can use the Regsvr32 tool (Regsvr32.exe) to register and unregister object linking and embedding (OLE) controls such as dynamic-link library (DLL) or ActiveX Controls (OCX) files that are self-registerable

http://www.mac-net.com/295484.page

How Do I Manually Register a File?

http://consumer.installshield.com/kb.asp?id=Q108199

Stompa

frankie1star wrote:

Finally got round to try and do this, excuse my ignorance can you tell me how???

Take a look at these more detailed instructions:

http://www.bleepingcomputer.com/forums/lofiversion/index.php/t51901.html