MSE Parents Club Part 8

searching_me

yes no returns but still doesnt say no refund ... im not sure its the same thing as ive never sold on ebay before but i shouldnt think it is x

tarajayne

He is business, found it, and the help section is good...

When a business seller is selling an item to a consumer, any loss and damage to the goods that occur in transit are at the seller’s risk. Therefore, in these cases, a buyer should not have to pay for postal insurance.

The Regulations also provide a period of seven working days after the date of receipt within which the consumer can cancel the contract (often referred to as the "cooling off" period) and get their money back, including the original postage and packing charges. The consumer can be asked to return the goods at their own expense, but only if the seller informed them of this requirement before the contract was made (otherwise, the seller is responsible for collecting the goods). If a business seller has not provided the information required under the Distance Selling Regulations (as discussed above), the buyer will have up to 3 months to cancel the contract and get their money back.

So as I thought, he's business and as I payed by paypal I get more protection, right, gotta roll my sleeves up!!!

searching_me

believe me for that sort of price id be rolling up my sleeve and trousers :rotfl: x

searching_me

question how much would you let a child spend on the birthday for a toy 3 days before xmas?? price limit being £50 x

tarajayne

Have just checked and it seems that company that he used for delivery say that microwaves are deemed as white goods and restricted for their services and therefore are sent at their own risk and not covered, I'm being told to use them for return, what do I do?

searching_me

say ok .. at your own risk i'll return it but not til i get my money back .. sorry but people like that i dont trust you'd get the money back if you sent it back x

tarajayne

Off to baby club, back in a bit! XXX

cazscoob

if you put in a dispute then they will withhold the funds until the dispute has been resolved.

searching_me

see you later tara x

Sami_Bee

tarajayne wrote: »

Have just checked and it seems that company that he used for delivery say that microwaves are deemed as white goods and restricted for their services and therefore are sent at their own risk and not covered, I'm being told to use them for return, what do I do?

tell him that and if he asks you to still send it then its at his risk.
Is he saying UPS coz I think you can send it back on his account (assuming he has one)