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Misled by car showroom !

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Comments

  • atrixblue.-MFR-.
    atrixblue.-MFR-. Posts: 6,887 Forumite
    edited 30 October 2009 at 9:45AM
    pgilc1 wrote: »
    A brand new car had been totally resprayed? :confused:
    when showroom car is scratched, dented, skuffed the and an order from a different branch comes in they will respray it to look brand new again or mop it over and use bumper back 2 black spray to mask scratches then when customer get it home and washes it or rains scratches re apear like a magiconum!!!!
    i suggest you look it over carefully take another person with you that has an eye for detail, let them know your dis-satified with the situation that they have put you in as you were expecting a FACTORY ORDERED vehicle compare the trim to the one you preview'd in the show room any small difference in trim and its not the vehicle you ordered i.e stearing buttons, cd player, colour seats, speaker amount 2, 4 ,6, etc arm rests elecy window you get the jest of it, hagle that if accepting the car you want full tank of fuel first service free mud flaps car mats air freshner and a full valet (you dont know who's sat in the seats)the works lol and a free cuppa coffee while you wait lol
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    pgilc1 wrote: »
    A brand new car had been totally resprayed? :confused:

    damage in transit of new cars is pretty common
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Hi,

    I've purchased a new car from car showroom, had been told it will take roughly 4 weeks for delivery, a deposit was also paid. Went to the showroom today to finalise all documentation for collection tomorrow. One of the sales staff accidently let slip that my NEW CAR is a SHOWROOM CAR, that has been on the forecourt for the last month. I was not told at the time as I was expecting a brand new car. I'm not happy with this, what actions should I take, if any ???

    Many Thanks

    If it's not been registered, it is brand new.

    Surely better to have a one month old car that's been kept in a nice, dry showroom, than one that's been up to it's axis in a muddy field / compound for several months.

    If you were told it wouyld take only 4 weeks to arrive, you should have realised it was already built (and so been stored somewhere).

    New orders take a lot longer to schedule into factories, get built & get delivered, especially since may factories are not working at full capacity / full time because compounds are bulging at the fences with the number of unsold, NEW cars sat in them.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    custardy wrote: »
    damage in transit of new cars is pretty common

    So is damage / faults at the factory. You should see length of the the paint repair line in some plants. :eek:
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Dave101t wrote: »
    well if nothing else, 'ordered a new car' and '4 weeks for delivery' dont tally up with 'your getting this showroom vehicle'.

    id simply take advantage of your cooling off period, say you were missold and demand your money back.

    they will either get you a better deal, get a 'real' new car, or let a valuable customer go to a competitor.

    I thought the terms for this were 'no right to cancel' ?

    If it can be cancelled, what would be the cooling off period?
  • emmell
    emmell Posts: 1,228 Forumite
    pgilc1 wrote: »
    A brand new car had been totally resprayed? :confused:
    Not totally resprayed, worse, bits resprayed! Brand new, straight out of the showroom. It was a while ago 'M' reg Punto in metallic exploit yellow but it has made me very wary since (and I have bought a lot of new cars since),
    I was very lucky even though it was about a week later that I noticed, the dealer JCT600 offered me my money back or replace the car with another new one and keep the one I had till the new one arrived, I chose the latter
    They suspected the transport company had damaged it and had it repaired.
    Most salesmen in main agents know nothing about cars let alone paintwork.
    ML.
    He who has four and spends five, needs neither purse nor pocket
  • photome
    photome Posts: 16,680 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    OP is a troll

    I thought that was your territory!
  • leanneq
    leanneq Posts: 226 Forumite
    Did it not concern you that the wait was only 4 weeks? I would imagine a lead time of 4 weeks would always be a car that is either a showroom model or been sitting somewhere for months as mentioned already.
    I've had new cars before, and am currently waiting for my new one, and would never order a new car without ordering one or two extras so that i know it is new!
    My dad worked near the local docks and there used to be some cars parked there for well over a year! Mainly Vauxhalls/Peugeots etc.
    Either get yourself a good discount or re order, taking my advice above!
  • i've lost count of the number of 09 plate Pug 206's I see...!!


    I know.

    I am still expecting to see a mark II Mondeo or a Renault 19 on an 09!!

    :rotfl:
    Not Again
  • well goldie :o:o:o:o:o:p:p it was a question i wanted the answer too :rolleyes:

    you just like starting little dramas :rolleyes: in everyones threads :mad: and ruin them :rolleyes::rolleyes::rolleyes:

    Its annoying isnt it, when someone else does this.....:rotfl:

    You really are the most fatuous poster on this forum.:rolleyes:
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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