can't connect to internet

primeramikey

please edit your post so that IP ADDRESS and Default gateway are not show as numbers , show them as stars,(EG ***.***.***.***) on the toucan surf info Showing the ip address is a dangerous thing to do as it allows people to access your pc....


also from the info above it looks liek either the ethernet cable is not plugged in correctly to the pc or router

grimbo

Thanks primeramikey have edited post, will check the cable and get back

tomd84

primeramikey wrote:

please edit your post so that IP ADDRESS and Default gateway are not show as numbers , show them as stars,(EG ***.***.***.***) on the toucan surf info Showing the ip address is a dangerous thing to do as it allows people to access your pc....


also from the info above it looks liek either the ethernet cable is not plugged in correctly to the pc or router

Showing the ip address and the deafault gateway of a machine connected in the network is not dangerous! For example if your default gateway was 192.168.1.1, i could not do anything with that bit of information! Its your internet ip that you have to watch out for!

Anyway apart from that, have you tried setting up the computers to obtain an ip addresss automaticlly and see they pick one up from the router!


Thanks Tom :-)

primeramikey

tomd84 wrote:

Showing the ip address and the deafault gateway of a machine connected in the network is not dangerous! For example if your default gateway was 192.168.1.1, i could not do anything with that bit of information! Its your internet ip that you have to watch out for!

Anyway apart from that, have you tried setting up the computers to obtain an ip addresss automaticlly and see they pick one up from the router!


Thanks Tom :-)

If you read his first post he is connecting with a speedtouch modem.. this is connected directly to the PC as the router wont work at the moment..

this then means that showing the ip address he had shown was his WAN IP(internet address) this can clearly be seen as PPP ADAPTER TOUCAN SURF .. if it had been his internal network address then i would not have mentioned it...

Thanks Mike ;-P

grimbo

b.t.w i'm a she thats why am having trouble

how do i do the following this

have you tried setting up the computers to obtain an ip addresss automaticlly and see they pick one up from the router!

also i have to keep having to unplugging the router and putting the speedtouch back in, in order access the internet will this have a affect on the info i'm giving

primeramikey

grimbo wrote:

b.t.w i'm a she thats why am having trouble

how do i do the following this

have you tried setting up the computers to obtain an ip addresss automaticlly and see they pick one up from the router!

also i have to keep having to unplugging the router and putting the speedtouch back in, in order access the internet will this have a affect on the info i'm giving

Sorry about the He/She misunderstanding bit lol

unplug the speedtouch

plug the router back in..

then open up control panel and then network connections..

right click on local area connection 2

choose properties

in the white box in the middle, choose tcp/ip then choose properties. make sure in there that it is all set to obtain ip address automatically, restart the pc and see if a connection comes up.. if not do the ipconfig/all thing again...

copy it all
paste into a txt file and save it to ya desktop..

then connect back up with the speedtouch and paste the info from the txt file here...

grimbo

primeramikey

here the info you asked for


Windows IP Configuration

Host Name . . . . . . . . . . . . : grimshaw
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ADMtek AN983 10/100 PCI Adapter
Physical Address. . . . . . . . . : 00-00-E8-12-B9-6F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : ***.***.*.2*
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : ***.***.*.*
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled
Lease Obtained. . . . . . . . . . : 26 May 2006 16:10:39
Lease Expires . . . . . . . . . . : 27 May 2006 16:10:39

primeramikey

did the ip address start with 169 or 192

when you connect via the router its ok to post the ip address as that is specific to your network only..

only hide the ip when connecting via the speedtouch..

could you cannect at all to the net when connected to the router.. could you connect to the routers config page

if it started with 192 then try going to in internet explorer tools, internet options, then connections tab and make sure neva dial a connection is ticked....

then click LAN settings and make sure nothing in there is ticked..

if none of this works i would reset the router back to factory defaults, and try again, but remember ya will have to re enter ya username and password or ya adsl connection in the router config

grimbo

ip address started with 192

could not connect to the net or the routers config page

am using firefox not ie so is it tools, options, connection settingsand direct connection to internet is ticked is that right

have reset the router back to factory defaults with no joy but will try again

T4i

primeramikey wrote:

please edit your post so that IP ADDRESS and Default gateway are not show as numbers , show them as stars,(EG ***.***.***.***) on the toucan surf info Showing the ip address is a dangerous thing to do as it allows people to access your pc....


also from the info above it looks liek either the ethernet cable is not plugged in correctly to the pc or router

This is complete rubbish! How are we supposed to offer help when we havnt a clue of the LAN IP's? My god some people make it hard work!

My IP is 192.168.0.4 with a router IP of 192.168.0.1 - so go on try access my p.c!!