can't connect to internet

T4i

Anyhow, im off to get slashed now so i'll leave you with some pointers....

When you look at your ipconfig /all you need to make sure the IP is the same network as the default gateway.

default gateway should be something like 192.168.0.1 (DNS is same)

IP should be similar to default gateway but not the same, as long as its within the 192.168.0 range.

If this is not the case your auto-IP is not picking the correct IP's up. Make sure the router is all up and running before turning the p.c on, that way the router can assign your computer with a correct IP.

If this still fails I would try manualy asign IP's - someone can help you with this, its quite easy.

Now, open cmd again and type

ping 127.0.0.1 - this will ensure loopback is working, you should get replies, if it says timed out then you have a prob with network card.

Then....

ping 192.168.0.1 - this will try ping the router from your p.c, again we want it to reply and NOT say time out.

If this still doesnt work, do you have a firewall installed? If you have, completely close it down (just for testing purposes) and try ping the router again....

Hope you start having more luck!!

grimbo

right, have reset the router and set it up again and its working, on the pc anyhow but not on the laptop even though i have put the mac address into the router. Will have to try a sort the laptop out tomorrow have had enough now.

Silly question really but is the wire that goes from the router to the pc called RJ-45 (Wheres the best place to get one) as i need to wire another pc up to it, i think i must be mad

niceguyrichy

grimbo wrote:

Silly question really but is the wire that goes from the router to the pc called RJ-45 (Wheres the best place to get one) as i need to wire another pc up to it, i think i must be mad

just go to any pc store and ask for a network cable, a 'crossed' network cable.
The crossed bit is important

as regards the lappy, try using the windows network wizard and setting it up again that way, making sure to get the network name right, and also making sure in network settings that 'obtaining IP and MAC address are both set to automatic

grimbo

Thanks niceguyrichy all this so a 5 year old can go on CBeebies the thing we do for our kids

niceguyrichy

grimbo wrote:

Thanks niceguyrichy all this so a 5 year old can go on CBeebies the thing we do for our kids

tell me about it :rotfl:

I built a new pc from scratch the other day so our 6yo could play game oldies online.

tomd84

Can you try with another computer though a wired connection using a diffrent cable?, If that dont fix it, try returning it to netgear, they are normally pritty quick at sorting these things out!

Thanks Tom :-)

primeramikey

T4i wrote:

This is complete rubbish! How are we supposed to offer help when we havnt a clue of the LAN IP's? My god some people make it hard work!

My IP is 192.168.0.4 with a router IP of 192.168.0.1 - so go on try access my p.c!!

Host Name . . . . . . . . . . . . : grimshaw
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : ADMtek AN983 10/100 PCI Adapter
Physical Address. . . . . . . . . : 00-00-E8-12-B9-6F

PPP adapter ToucanSurf:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : **.***.***.**
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : **.***.***.**
DNS Servers . . . . . . . . . . . : 80.225.252.178
80.225.252.186
NetBIOS over Tcpip. . . . . . . . : Disabled

as u can see the IP above was a WAN IP this was what i asked to be masked not as u put it a LAN IP.. I do know the difference between WAN and LAn and wouldnt not have mentioned it if it had been a LAN IP