can't connect to internet

grimbo

Sorry about the question i no i have seen the answer somewere tried search but can't find it.

I have a pc wired and laptop wireless connected to a netgear DG834G. Yesterday i was trying to wire another pc to the router with out success dont think i altered any settings but this morning i can not connect to the net with either the pc or the laptop all the lights on the router are lit. Have tried the, is it the ping test (http//192.168.0.1) and get cannot find server at google. I am now connected with speedtouch modem.:beer:

niceguyrichy

may sound like an obvious answer, but have you tried unplugging the power to the router for around ten minutes, then trying again?

I have that exact same router, and whenever I add a new comp to the network for some reason it either needs unplugged for 10, or occaisionally a hard reset, which would be my next suggestion

the Netgear support pages have a decent ammount of usfull info, including how to perform a hard reset if need be.

grimbo

niceguyrichy

Thanks, router was unplugged over night but will try again. Have not done a hard reset, if i press the reset button will i have to go through the whole setup again, dont know if i can go through that again when i dont know were the instructions have gone.

sco0ter

Try opening IE and type 192.168.0.1 in the address bar this will give you the router options page. Go to adsl settings and check the connection. its under the ADSL Port heading.

grimbo

sco0ter

Tried both firefox and IE but can't get on the router option page.

T4i

If you cant connect to the router then you wont connect to the net.

1st thing you need to do is get the router page back up and working.

If oyu are running XP click start, click run and type cmd - press enter.

In there type ipconfig /all

It will give you a list of info......

Can you copy and paste it here.

niceguyrichy

grimbo wrote:

if i press the reset button will i have to go through the whole setup again, dont know if i can go through that again when i dont know were the instructions have gone.

click the link in my first post and navigate to the version of the router you have, and on the left hand side panel there's a link to download the original manual for your router

and it's not so painfull to set up second time around, honest

sco0ter

Have a read and see if this helps... You really need into the setup page


http://kbserver.netgear.com/kb_web_files/n101237.asp

grimbo

T4i

Sorry for not getting back faster but was trying to sort the dam thing out without success.
have got the info you asked for how do i copy and paste it? It wont let me right click and copy

espresso

grimbo wrote:

T4i

Sorry for not getting back faster but was trying to sort the dam thing out without success.
have got the info you asked for how do i copy and paste it? It wont let me right click and copy

Do ipconfig /all > filename

which will pipe the info to a file.

:cool:

grimbo

Worked out how to copy and paste

here the info hope it means something to someone means nothing to me

Windows IP Configuration

Host Name . . . . . . . . . . . . : grimshaw
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : ADMtek AN983 10/100 PCI Adapter
Physical Address. . . . . . . . . : 00-00-E8-12-B9-6F

PPP adapter ToucanSurf:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : **.***.***.**
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : **.***.***.**
DNS Servers . . . . . . . . . . . : 80.225.252.178
80.225.252.186
NetBIOS over Tcpip. . . . . . . . : Disabled

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