Lego From £2.97 - 50+ Sets Under £10! (Collect Instore) @ Tesco - Voucher Glitch

tescotart

nellienoo wrote: »

Had one item come to my store the other lost in transit(??).Went to collect and very nice assistant had to ring up tesco direct who told her that loads of codes had been used when they should have only been used for purchases over £40.She herself queried why the code had worked when my order was only £15.Don't know what was said but she said it wasn't my fault if it had done that!
I did explain that I had put some other lego into my basket but when I went to checkout it had taken all but the last 2 out! Tesco have not taken the money out of my account yet (was £5 something with code). Have got my £9.77 set but not the other.Can they adjust my amount to £9.77 without informing me? The lady told me to ring Tesco Direct!

Its against the law to take any more off your card without your authorisation, £5 odd will be taken off your card, and if the other one goes out of stock or lost in transit, the full price of it will probably get refunded back onto your card
remember, its their mistake not yours, dont worry bout it, x

jasmineswhiskers

caroline_john wrote: »

I know it says you need to take your payment card, do you HAVE to? My local tescos they didnt deliver to, even though its a huge tescos they delivered to one by my sister in laws instead. Is there anyway she can go and pick it up for me? Hope someones able to help.

Thank you.

I was asked to show mine so they could check the names corresponded.

gemmacarolyn

caroline_john wrote: »

I know it says you need to take your payment card, do you HAVE to? My local tescos they didnt deliver to, even though its a huge tescos they delivered to one by my sister in laws instead. Is there anyway she can go and pick it up for me? Hope someones able to help.

Thank you.

I wasn't asked for mine-I suppose it just depends on the SA you get!

greenpixey

jasmineswhiskers wrote: »

I was asked to show mine so they could check the names corresponded.

Same here, had to show my card ( I got the item without any problem:j)

Disney_Pluto

Thanks for replies guys, I can get her to try and if it doesnt work il drive down there myself. Hopefully they wont ask her for the card.

moomoomama27

Mine are both ready for collection, just checked my bank and the discounted amount has been taken by tesco!! yay, what a fab bargain!!

nellienoo

Thankyou tescotart for takin time to reply-much appreciated! Feel little less anxious now! :A

clairev36

Picked mine up this afternoon, no problems. they didn't even want to see my card or the order confirmation. Been debited £3.97. Am really pleased, another Xmas present sorted. I wasn't greedy though this was the only set I ordered.
Thanks OP

maia_hill

Picked one of my orders up this afternoon :j(got a phone call this morning) - the info they have when you go to collect doesn't have any pricing info on I think? Certainly not on the paperwork I signed - the invoice is inside the parcel. When I asked about my other order (got a text last night saying delayed by 24 hours) and he said should be in by Monday. Fingers crossed still!

marrbett

Just picked mine up from Bournemouth store. No problems with the amount paid, only came to £6.97. Thanks to the op.