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Tesco internet taking money my broadband service is with bt!!

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  • spike7451
    spike7451 Posts: 6,944 Forumite
    Virgin Media shown up on my bank statement as taking money from my account,when I queried it with Tesco, I found that out.
    I believe Tesco front it but VM supply & bill it.Might have details somewhere tho.
  • mollypoppy wrote: »
    Spoke to tesco again, a Manager this time ...has assured me money will show on my cc statement within 48 hrs. Thats what they told me last week and nothing happened. Their customer service has alot to be desired ignorant as hell.. at the end of the day they r taking money without permission i'm entitled to be peeved. I suppose thats tesco usual so called customer services.. treat customers like dirt.. infact u dont even have to be a customer!!!

    Has anyone any higher up contacts?

    Checked cc statement so no credit for the money owed....:confused::mad:
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