Go go pets hamsters & accessories stock updates & discussion.

floart

you need to contact the financial ombudsman and complain against both of them

nilrs

FAO Martin

hi

i am too someone who has money pending in paypal, no contact at all from toysrus, not a huge amount £14.97, but still very annoying.

many thanks
nilrs

ps thanks stebiz for all your hard work/help.

joetowin

joshthedog wrote: »

As quoted in previous post jusonne.co.uk have beds (only green left though ) at 9.99 plus p+p still more than rrp but better than fleabay prices

Yes i saw them on Jusonne last week.They have houses and hammys as well bit higher than rrp but again better then fleabay.
Also going of subject they got some stocking fillers for low prices as well . Not that im biased as i hadnt used them before but did get my beds and carriers yesterday which was quick delivery.

mad_as_a_march_hare

More than 5 hammies available at Rugeley Argos in Staffordshire.

shell-collector

I too ordered from TRU and paid by Paypal for 2 hamsters and delivery - £24.93. The order did not go through, yet my paypal funds have been taken and are `pending`. I called TRU 2 times, one lady told me I need to speak to Paypal, the other said I didn't and the money would `fall` back into my account within 7 days. Clearly the staff at TRU do not know what they're talking about!

Please add me to your list of unhappy customers - I purposely have chosen not to give TRU a penny of my money this Christmas and am taking my business elsewhere........the way they have treated customers is disgraceful.

toniq

fazeypie wrote: »

Who do we believe then? is it toysrus or paypal that we need to contact to get the money back? its unclear and unfair when they are both pointing the finger at each other like this

I said this last night when i had a similar situation with next, i had to have the company fax my banks back office and the funds were released to my acct within an hour, they need to fax as it cant be done via phone and they have to state u dont owe anything.

I like u all had a major runaround form the store of *it' down to the bank etc* but it isn't, my amount was several hundred so really annoyed me.
I did though get an apology and a goodwill gesture from next.
Not that meant anything as thye had, had no right to withold my funds for an order they ddnt have.

joetowin

suzanna1004 wrote: »

Hi did tru have any add ons or was it just accessories please?

There were balls and skateboards and surfboards !all gone within about ten mins!

nat_urally

morning guys. just checked my play.com account after ordering the car and garage yesterday and it's still showing as "order taken" they were definately in stock when i ordered. does anyone know if this is likely to change to a much more positive "packing" getting worried after so many people talking about the problems they had with them

stebiz

Thanks to all who have replied so far regarding paypal keeping your money for 30 days, even though you do not have an order of any kind with toysrus. This is only going to get worse before Christmas, unless we act now. So far I have 5 open letters including mine. Come on I know there must be dozens of us.

Cheers
Stebiz

Dawn1e

Nothing in Argos near Swansea :-(