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Go go pets hamsters & accessories stock updates & discussion.

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  • My Orders (Toys R Us)


    You have no order


    25th Nov 2009 Order To Toys R Us (Pending Details) £24.93 GBP (Paypal)


    Grrrrrrrrrrrrr!!!!!!!!


    How can they take the money when I never got a confirmation of my order AND TRU say I haven't got my order placed? :(
  • sim11
    sim11 Posts: 621 Forumite
    I think i lost out at tesco got to checkout and went back to add another for someone on here and lost out that way just remember me Kattinka if you get anything
  • Hi tried to order on tru this morning ending up putting 2 diff cards and it crashed does that mean they could have still taken my money.Orders don't show on history!
  • Ncarbutt wrote: »
    Lookin at my bank account i think ive been charged twice for my tru order
    make sure toys r us havent taken two orders, i once got charged twice for my shopping in asda and the bank managed to cancel one, so could be worth a call maybe? hope you get it sorted :)
    2010 resolutions
    1- get my 5yo DD dry daytime, with enuresis help dry since 12th Jan so far!
    2-Lose 3 stone inc giving birth :j baby born 11/02/10! lost 2 stone, 1 more to go!
    3- more moneysaving! sealed pot number 851 :) SAHM getting organised, dont wanna go back to work after mat leave :o :j
  • stebiz
    stebiz Posts: 6,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So now we have at least 8 of us, where toysrus have reserved our money and expect us to wait upto 30 days for it to be repaid!!
    My Orders (Toys R Us)


    You have no order


    25th Nov 2009 Order To Toys R Us (Pending Details) £24.93 GBP (Paypal)


    Grrrrrrrrrrrrr!!!!!!!!


    How can they take the money when I never got a confirmation of my order AND TRU say I haven't got my order placed? :(
    Ask me no questions, and I'll tell you no lies
  • did anyone who paid via paypal get an order showing in the my orders screen/?

    might be a problem with them accepting paypal

    I paid with paypal this morning, got my email confirmation from both TRU and paypal, and the items are showing in my order on TRU website.

    The paypal issue with money being taken and things not going through to orders also happened on Friday, i had to contact TRU, I Was told if the items are not showing in my account as an order then it hasn;t gone through, so payments stuck as pending in paypal still from that order.
  • I thought I had placed an order on TRU as everything went through - I didnt receive a confirmation so checked my account status to see what was happening.

    I now have an order number "in progress" showing an order value of £0.00 plus £4.95 carriage, and yes youve guessed it they have charged £4.95 to my card!

    :mad:
  • nilrs
    nilrs Posts: 1,228 Forumite
    voodoo72 wrote: »
    Thanks nilrs...have done it now...wish i'd thought of it yesterday...lol...o well maybe next time....xx

    hope you get one, keep an eye on tescos you never know they may be feeding stock through.

    nilrs
  • I have hammies now , TRU willing, and want a ball. I got 2 hammies by mistake and want to give one to a friend. Is it worth having without the addons?

    thanks for all help btw - is this the longest MSE thread ever?
  • Just visited boots website...Hamsters are now sold out, instead of out of stock, looks like they're not getting anymore :(
    funhouses r still just out of stock, so fingers crossed...xx
    Now proud owner of Chunk, Mr. Squiggles, Pipsqueak & Num nums... 2 Funhouses (1 Thanks to my fairy godmother Hartyfd)
    Still need 2 slides, 2 balls, 1 car & 1 wheel...xx
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