Go go pets hamsters & accessories stock updates & discussion.

hamstercrazy

MissLily wrote: »

Hamstercrazy, never heard of A1 store are they a chain?

just googled it (never been myself) and it says its a superstore & garden centre
http://www.dooyoo.co.uk/offline-shopping-misc/downtown/

hth

tinawina_2

isn't it DOWNTOWN? It's near grantham I think. Boundary Mill something like that?

tinawina_2

just recieved this from Play...
We are sorry to hear that you have not yet received your order.

This item was only available in limited quantities and all stock has now
been sold. As it is unlikely that we will be able to offer the item again
in the near future.

Please accept our apologies for any inconvenience this may have caused you
and thank you for your patience and valued custom.

Kind Regards,

Customer Support Team
Play.com




THEY Are the losers here. I have currently got on pre-order £645 worth of stuff. I have just been online and cancelled the lot. I will carry on in my search for a hamster wheel and ball for my DD. If I dont get them before xmas, I will get them after. I am SO cross with Play. There must be something we can do about it.

hamstercrazy

tinawina wrote: »

isn't it DOWNTOWN? It's near grantham I think. Boundary Mill something like that?

yes Grantham... dont know who was more excited mil or me when she picked up the last ball

philhelen

tinawina wrote: »

just recieved this from Play...
We are sorry to hear that you have not yet received your order.

This item was only available in limited quantities and all stock has now
been sold. As it is unlikely that we will be able to offer the item again
in the near future.

Please accept our apologies for any inconvenience this may have caused you
and thank you for your patience and valued custom.

Kind Regards,

Customer Support Team
Play.com




THEY Are the losers here. I have currently got on pre-order £645 worth of stuff. I have just been online and cancelled the lot. I will carry on in my search for a hamster wheel and ball for my DD. If I dont get them before xmas, I will get them after. I am SO cross with Play. There must be something we can do about it.

I'm guessing my play order will be the same. I can't believe that companies can do this. Think I will keep my order for now incase they do come in before I manage to get my hamster anywhere else.

atwitsend_2

tinawina wrote: »

just recieved this from Play...
We are sorry to hear that you have not yet received your order.

This item was only available in limited quantities and all stock has now
been sold. As it is unlikely that we will be able to offer the item again
in the near future.

Please accept our apologies for any inconvenience this may have caused you
and thank you for your patience and valued custom.

Kind Regards,

Customer Support Team
Play.com




THEY Are the losers here. I have currently got on pre-order £645 worth of stuff. I have just been online and cancelled the lot. I will carry on in my search for a hamster wheel and ball for my DD. If I dont get them before xmas, I will get them after. I am SO cross with Play. There must be something we can do about it.

i bet the big boss of the company wouldnt be too pleased to hear whats happening! i dont blame you for going elsewhere tbh.
and whats the betting play relist some during the week again saying in stock :rolleyes:

tinawina_2

phil/helen wrote: »

I'm guessing my play order will be the same. I can't believe that companies can do this. Think I will keep my order for now incase they do come in before I manage to get my hamster anywhere else.

what have you got on order with play? just the hamsters, or addons?
they are saying it's unlikely they will be getting stock in the near future.

Mad_Mum_of_3

ella_ella_ella wrote: »

Fantastic thanks guys how did you work out this bit?

Pipsqueak loves her hamster wheel

My 6 year old told me! - pmsl :rotfl: and lmao

skinnyribs1949

tinawina wrote: »

my order at play has gone to awaiting stock.
i am now being told on the phone that although they assured me yesterday that stock had been allocated to my order, and would be dispatched within 24 hours, they didn't have any stock at all, and it was a computer error. I literally have smoke coming out of my ears at the minute. I have spoken to a manager and have been told that they are going to contact the warehouse and find out exactly when this item will be despatched, and will email me within 24 hours to advise.

I have been a play customer, regularly, for over 2 years, and have never had this problem with them. They have always delivered when they say they are going to, and I have had a super relationship with them, until now.
If they do not deliver this time, as promised, I will never buy again. I spend around £200 per month with them at the moment. This won't be the case if they let me down on this.
Also had a reply from blah. will copy it over in a minute. scumbags.

i thought that might happen

K1ttycat

check argos for stock - stockport currently has the house and car in stock!!!!

Discussed with hubby and he told me to wait on house and just get a ball or bed or something small, but Ithought i'd pass it on!