Bt broadband ending soon what option do i have ?

black_paw

Hi , i have bt option 1 broadband which ends next month..are they still doing deals if i renew will they keep the same price ? last year i got it for £7.33 ish + land line price....i have free evening calls and weekend this runs out next summer...so far had two bad things happen with out telling me they tripled the direct debit ...that took ages to sort ..there mistake..then never told me ..evening calls finished and charged for that....another 4 phone calls ...yes in the end all sorted out..but what stress ! i have to phone them soon , but wondering if anyone here knows...talktalk can nearly match the price about £2.00 more..but after fighting bt for so long there like family ....and sort of want to stay..must be mad

macman

You have posted under internet access not home phones, but you don't mention what sort of broadband service you require?
What are your LLU options? Look at https://www.samknows.com.

mrJ_5

The OP has BT Broadband Option 1, so I'd imagine something similar/better for the same price (or better).

The only way you can find out if it will be the same price is to phone them up and ask them!

black_paw

well was brave and phoned them ! just said it would go up to £14.99 a month ! phone back aweek before the expire date 22nd november to see....talk talk realy funny rang me ..out of the blue to offer me there deal £6.49 +line rentral ..free local calls ect...oooooo very tempted now ..(did they know was going )

BT_company_representative

Hi Black Paw,

Can I be of any help to you, if so drop me a PM and I'll see what I can do for you.

Regards,
Jon.

syko29793

black_paw wrote: »

Hi , i have bt option 1 broadband which ends next month..are they still doing deals if i renew will they keep the same price ? last year i got it for £7.33 ish + land line price....i have free evening calls and weekend this runs out next summer...so far had two bad things happen with out telling me they tripled the direct debit ...that took ages to sort ..there mistake..then never told me ..evening calls finished and charged for that....another 4 phone calls ...yes in the end all sorted out..but what stress ! i have to phone them soon , but wondering if anyone here knows...talktalk can nearly match the price about £2.00 more..but after fighting bt for so long there like family ....and sort of want to stay..must be mad

If you want to stay with BT the best offer available is £7.33 for broadband option 1 and £10.25 line rental with free evening and weekends plus an extra £2.00 line rental discount (given as £24.00 one off credit)
you have to call bt customer options on 0800800030 opt1

startech

Assuming you're happy with the BT phone, how about switching to O2 for your BB. There's 3 months free at the moment, plus a Quidco discount is also available. If you chose the Premium package, taking those discounts into account, you'd get a BB package for an average of £4.76 a month for 12 months (and less if you are an existing O2 customer).

black_paw

thank you for all your help ..some good options now

Inactive

startech wrote: »

Assuming you're happy with the BT phone, how about switching to O2 for your BB. There's 3 months free at the moment, plus a Quidco discount is also available. If you chose the Premium package, taking those discounts into account, you'd get a BB package for an average of £4.76 a month for 12 months (and less if you are an existing O2 customer).

Surely that is dependent on having O2 LLU installed at the local exchange.. ??

O2 via BT costs a lot more and has a terrible reputation.

startech

OP: You can check if your exchange has LLU by doing a search at: Sam Knows

Those prices are the current O2 prices on an LLU-enabled exchange, taking into account the Quidco offer and three months free. Over a 12 month period, it's cheaper than what the OP is paying for broadband right now.

As a current O2 subscriber (with a BT phone line), I don't think it has a terrible reputation.

macman

Startech-Inactive is refering to non LLU O2 service, i.e the O2 Access service, which does indeed have major problems.
The O2 LLU services are excellent.