Leaving AOL

Christina1982

Sorry to be a pain

Just a quick question, I am going to leave AOL and join BT asap (contract expires 18th October 2009)

Whats the best way to get MAC code - contact AOL or let BT do it all?

Thanks

juliescot

I didn't think another ISP could get your MAC code, maybe wrong.
I would get it from AOL personally and then you know it has been done

Inactive

juliescot wrote: »

I didn't think another ISP could get your MAC code, maybe wrong.
I would get it from AOL personally and then you know it has been done

Correct, the OP needs to get the MAC ...just remember to make sure that AOL cancel once the changeover has happened.

TrishB_2

You need to phone AOL they will then e-mail the MAC code to you for you to pass onto BT. You will then have to phone AOL to cancel with them once your new ISP is up and running.

System

orange007 wrote: »

What can i say ? Apart form AOL is bull s...

Bt isn't much better, Throttling from mid day to mid night anyone:rolleyes:

Christina1982

Thanks everyone thats what I thought I should do.
Neighbour was aol and moved to bt and he says its soooo much better in our area

System

Christina1982 wrote: »

Thanks everyone thats what I thought I should do.
Neighbour was aol and moved to bt and he says its soooo much better in our area

Yes alot is down to area, Ironically, in my area BT is carp and AOL is fine

Inactive

Christina1982 wrote: »

Thanks everyone thats what I thought I should do.
Neighbour was aol and moved to bt and he says its soooo much better in our area

Good luck with the move, BTW it is a MAC not a MAC Code.;);)

The MAC stands for; Migration Access Code.

Christina1982

Just phoned up and code has been requested, they tried to keep me offered me free broadband for 3 months new router and £9.99 a month, but not happhy with their connection so left, but they thanked me for being a good loyal customer haha (10 years)

del1001

TrishB wrote: »

You need to phone AOL they will then e-mail the MAC code to you for you to pass onto BT. You will then have to phone AOL to cancel with them once your new ISP is up and running.

..and make absolutely sure they give you a reference code when you phone them to cancel, and write it down.

AOL are a nightmare for denying that people have cancelled.

Christina1982

Christina1982 wrote: »

Sorry to be a pain

Just a quick question, I am going to leave AOL and join BT asap (contract expires 18th October 2009)

Whats the best way to get MAC code - contact AOL or let BT do it all?

Thanks

Well surprise surprise I requested the MAC on Saturday just before 5pm and still haven't got it, if its not at home when I get home I will be on the phone!!