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electricity cut off by the courts, help!

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124

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  • woody01
    woody01 Posts: 1,918 Forumite
    I'll lay odds that this blessed woman has done some of the following:

    Smoked
    Done drugs
    Drunk alcohol
    Bought scratch or lottery tickets
    Bought some rubbish on a catalogue
    Sent meaningless text messages
    Phoned someone just around the corner
    Bought prepared food
    Gone out for an evening
    Has Sky
    Has any PSP etc.

    I could go on and on.

    A single parent with one kid can get their rent paid, £15 a week on top of their rent for free, £64.30 income support, £54.31 tax credits and £20 child benefit. So there is over £150 a week. Another 2 kids means around another £26.40 or so in child benefit plus more tax credits. I bet she is probably near £1000 a month (entitled to came to £249.93 a week before the £15 a week rent uplift.)

    If you cannot pay your bills on £1000 a month or more of free money then I don't know what to say.

    The woman in question clearly cannot manage her money (what she has of it). So how exactly do your smart !!!! comments help? They don't!
    You even profess to give advice in some of your posts. I didn't see any.
    If you took your head out of your rear, came down from your moral high ground, and read what you have written, you could see what CLASS A !!!!!! you sound like!
  • killer_cam
    killer_cam Posts: 48 Forumite
    edited 17 October 2009 at 5:57PM
    hi there,

    she may own them money but it is ilegal what the company has done they need to have the police there and a warent to do this and they should pay for there damaged caused to her house and also she could ring them up and pay 10 pound a week or somthing

    she should ask for a pre pay meter so there no chances of getting to own them money
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    killer_cam wrote: »
    hi there,

    she may own them money but it is ilegal what the company has done they need to have the police there and a warent to do this and they should pay for there damaged caused to her house and also she could ring them up and pay 10 pound a week or somthing

    she should ask for a pre pay meter so there no chances of getting to own them money

    <bites tongue>
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    killer_cam wrote: »
    hi there,

    she may own them money but it is ilegal what the company has done they need to have the police there and a warent to do this and they should pay for there damaged caused to her house and also she could ring them up and pay 10 pound a week or somthing

    she should ask for a pre pay meter so there no chances of getting to own them money
    1) No supplier I know of will force entry without a warrant that would be illegal
    2) If the meter box is outside then they can cut off without entering the property.
    3) If the have a warrant they can 'force' entry but normally they will bring a lock smith so they dont have to damage the door.
    4) Normally in this situation they will install a prepayment meter rather than leave someone off supply.
    5) To get to this stage someone will have ignored numerous letters including the one to appear at court when the supplier requests a warrant which requires lots of effort on behalf of the supplier to prove they have made all efforts to resolve the issue with the customer without resorting to a warrant.

    The bottom line is that if someone get to the point that a supplier obtains a warrant to cut them off then they must have buried their head in the sand for weeks or months.

    You have to bear in mind that the UK is the only country in the europe that use prepayment meters, in the rest of europe, no pay no fuel,no 2nd chance so our suppliers are forced to give 'no pay' customers more chances that anywere else.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • vaporate
    vaporate Posts: 1,955 Forumite
    Premier wrote: »
    Has the friend splashed out on that too?

    No wonder she didn't pay her leccy!

    Priorities

    Splashed out on a landline lol, o yeh a high luxury indeed.

    Troll?
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
    social services could help, but also I belive fuel direct is an option. But l/lords can not stop the meter operators removing or changing their meters (their property) l/lords can buy meters for about £600 if they want their own
  • The consequence of being a numptie!
    PNPSUKNET wrote: »
    social services could help
    Totally Agree, put her kids in care because she is incapable of looking after them.
  • robredz
    robredz Posts: 1,602 Forumite
    put a prepay meter in.... that way at least there is a supply... mobile phone on payg, useful for emergency, no need to top up if not used....... keep it in proportion, payg not luxury in that situation. Smugness and flame doesn't help the friend of the OP.
  • First of all, I have read through the comments on here and some of them are totally useless and are just incorrect.

    I'll quickly explain my background, I used to work for E.on and British Gas in call centres on various positions and should make it clear that I have no affiliation whatsoever any longer.

    The OP post cannot be correct stating that the electric has been cut off completely. There has to be a Prepayment meter installed if this is a domestic property and a warrant had to have been obtained for the supplier to arrange for the disconnection of a meter. The only other way that she would have been disconnected completely is if this was done by mistake (ie she lives above a business property and they (the business) were supposed to have been disconnected for non-payment).

    There would have had to have been many letters sent out for it to have even got as far as a warrant. Last time I was working for an energy supplier we are talking at least 6 months. Thats a letter sent at least every 14 days and a visit to confirm that there are no vulnerabilities. If there was no answer on the visit and no reply from the letters / calls then it leaves the supplier in a position where they have to proceed with a warrant to install a PPM (unless the meter is outside the property in which case they will change it over, but again letters would have been sent).

    There are plenty of rules in place but this doesn't mean accidents happen.

    Whilst I sort of agree with the mobile phone / luxury argument there are cases for there having to be some sort of contact (School emergency, Work contact, etc etc). I'm not siding with the case in question, far from it, for it to get that far there has clearly been a breakdown in communication, however i feel the attitude from some people on here is just plain stupid and unhelpful.

    The only time a supplier will disconnect a supply completely is if the fuel in question is Gas (you can use electric to heat property), The premises is a business (Different ball game altogether), or there has been tampering with the electric meter.

    Anything else PPM in place and the debt set on the meter.

    I suggest your friend goes and checks to see if there electric meter is now a PPM and they have run out of credit on it.
  • Vestra
    Vestra Posts: 856 Forumite
    First of all, I have read through the comments on here and some of them are totally useless and are just incorrect.

    I'll quickly explain my background, I used to work for E.on and British Gas in call centres on various positions and should make it clear that I have no affiliation whatsoever any longer.

    The OP post cannot be correct stating that the electric has been cut off completely. There has to be a Prepayment meter installed if this is a domestic property and a warrant had to have been obtained for the supplier to arrange for the disconnection of a meter. The only other way that she would have been disconnected completely is if this was done by mistake (ie she lives above a business property and they (the business) were supposed to have been disconnected for non-payment).

    There would have had to have been many letters sent out for it to have even got as far as a warrant. Last time I was working for an energy supplier we are talking at least 6 months. Thats a letter sent at least every 14 days and a visit to confirm that there are no vulnerabilities. If there was no answer on the visit and no reply from the letters / calls then it leaves the supplier in a position where they have to proceed with a warrant to install a PPM (unless the meter is outside the property in which case they will change it over, but again letters would have been sent).

    There are plenty of rules in place but this doesn't mean accidents happen.

    Whilst I sort of agree with the mobile phone / luxury argument there are cases for there having to be some sort of contact (School emergency, Work contact, etc etc). I'm not siding with the case in question, far from it, for it to get that far there has clearly been a breakdown in communication, however i feel the attitude from some people on here is just plain stupid and unhelpful.

    The only time a supplier will disconnect a supply completely is if the fuel in question is Gas (you can use electric to heat property), The premises is a business (Different ball game altogether), or there has been tampering with the electric meter.

    Anything else PPM in place and the debt set on the meter.

    I suggest your friend goes and checks to see if there electric meter is now a PPM and they have run out of credit on it.
    If the property appears to be vacant the supply will be disconnected rather than a prepay meter fitted.
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