Virgin Broadband dropping connection

Alias_Omega

I have virgin broadband,

Our setup is..

Cable into house >> Blue Virgin Cable Modem >> Ethernet Cable >> Netgear Wireless Router >> Ethernet Cable >> Tower

This enables wireless to be available at anytime, even if the tower is off.

mrsright21

closed wrote: »

Max performance, see pic above. This may not be the cause of your problem, but is something to rule out.

http://support.microsoft.com/kb/928152

Thank you for your help !

mrsright21

Alias_Omega wrote: »

I have virgin broadband,

Our setup is..

Cable into house >> Blue Virgin Cable Modem >> Ethernet Cable >> Netgear Wireless Router >> Ethernet Cable >> Tower

This enables wireless to be available at anytime, even if the tower is off.

Hi i forgot to mention that im not a cable user ,just a phone line..Because virgin is not in our area..

Alias_Omega

ok, sorries..

mrsright21

No problem ..

mrsright21

closed wrote: »

Shouldn't make any difference, if it is a dg834g, check that the idle timeout on the basic setting screen is set to 0

Is there any set pattern to it dropping, ie after an hour, or after a period of inactivity, or on battery power, or after a hibernate?

Yes that's the one,ok i'll check it.
It's usually dropping after ,,shut down,, say i turn it off at 1am and at 5am it's 90% guarantee that it will be no internet..
If i try to connect to it,it will say something like,, user time out,, i can't remember .