Moorcroft representative calling

kate1976

Hi all,

I'm in arrears with United Utilities which has been passed onto Moorcroft Debt Recovery Limited, I sent them a letter the other day explaining that in my current financial position I can only offer them £5 a week, they then asked me to provide a breakdown of my expenditures which I did and proof of my benefit income which I also did.

This morning I've received a letter to tell me that my account is being transferred to a local representative who will be making a visit shortly to discuss repayment arrangements.

Does anybody have experience of this, will they be needing to see statements and bills? Why can't they just accept what I've written?

Broken_hearted

Don't open the door, don't deal with them. Tell Moorcroft you won't deal with anyone at your door.

flyer

I agree with Broken hearted; don't let them in. They have no legal right of entry and should be able to communicate with you via post or phone.

kate1976

Thank you both for your replies. I didn't really want to deal with them at my door so thank you for letting me know I don't have to!

flyer

ure welcome

japanesegirl

Do not let them in they are horrendous. I have a DMP with CCCS and had an account with Next which was passed to Moorcroft. CCCS then contacted Moorcroft and they have never acknowledged any of the contact from CCCS and have since kept writing to me and sent a claim form supposedly from court. They have complete ignored all my letters, phone calls to them and all those from the CCCS then they sent me a claim form from someone called MSL Solicitors (which turn out to be Moorcroft also).

They have now accepted the amount I am to pay them via the CCCS but have added on another £200 supposedly for taking me to Court. They didnt take me to court and I dont think what they are doing is legal so have sent it all to the CCCS.

When I have spoken to both MSL and Moorcroft they are exceptionally ignorant and rude and stubborn so do NOT under circumstances let them come to your home, they do not have a right to entry. I dont know what they would be hoping to acheive by doing this if you have already sent them your income and outgoings.

Is their address in Stockport? P>O> Box number?

Broken_hearted

Moorcroft debt recovery limited
P.O box no 17
2 Spring gardens,
Stockport
SK1 4AJ

Phone 0161 4752
website https://www.MDRL.co.uk

japanesegirl

thats them, they are awful, write to them again with your income and outgoings and make sure you send with proof of posting.

good luck

rchddap1

Don't let them in your house (make sure all windows and doors are locked). Once they gain access...they will have the right to gain access again (whether you want to let them in or not). They're really baliffs. Have you seen the tv programmes of baliffs shuving their foot in the door when its opened. Whatever they say to you, remember that you don't have to let them in.

Either hide, go out, or talk to them through the letter box. Sounds daft, but it does make sense.

kate1976

Thank you all, yes they're the ones in Stockport! I've decided I'm going to hide when the door goes, I never really open the door anyway to people who I don't know so I'll just hide away and let my dog bark at them through the window!!

I have no idea what they're thinking they'll achieve by visiting me, I've sent them all the proof they needed so I'm thinking that maybe they'll be intimidating if they were to gain entry, which is why I'll be hiding!!

Thanks again to all who've replied, you're all stars, I love this site!:money:

fizzel81

ive had a smilier thing with a scottish debt collection agency they are comeing today, my back door doesnt lock as im waiting for a repair on it soo ive now rung to get that put through asap,